If you submit incorrect details, the funds will return to your account to be withdrawn at a future window. Q. "This behind-closed-doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. Disability Access Members The best tickets for this 2022-2023 match will sell quickly, so don't want too long and secure yourself of a good seat to watch this match live. Only Silver, Red, Cannon and Junior Gunner members can buy tickets via this service. Buy your Arsenal v Tottenham tickets online at Livefootballtickets.com. Digital Membership. Step 2: Then, click on the head and shoulders icon in the top right-hand corner before clicking Manage Tickets. League One side AFC Wimbledon asked season-ticket holders to donate the money they would receive as part of refund and put it towards supporting the Dons. Full details and timings will be communicated directly to fans.". As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. If you request tickets at any point throughout the season, you will receive an email one way or another for each game as soon as we get word, . 'These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. justgiving.com. We cannot help with securing match tickets within the 10 week request window (exceptions would be tournament matches like Champions League, FA Cup, etc, which are announced as we advance, and have short request windows). We get our tickets before Red Members, so ideally youd want to try and request with us first. Any member found guilty of re-selling, attempting to re-sell, or giving tickets away will be 100% BANNED from Arsenal America for life. Step 4: Select the relevant fixture and click Find Tickets. Step 10: Select the card typeto pay on and enter the card details, followed by review order, in order to complete the purchase. A. For other inquiries, Contact Us. ', The comments below have not been moderated, By Adults From 15.00. Arsenal fans are really hyped up with their new players. Members can . If you are a Platinum member please call on 0345 262 0001 who will be able to assist you with your query. Note, the ticket must be sold for points to be allocated. A. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. Tom Caldon For Mailonline If you post and sell your ticket on Ticket Exchange within 24 hours of it opening, youll earn an additional 25 My Arsenal Rewards points. Happy birthday in advance, but we cant accommodate special requests. Step 2: Then, click on Match Tickets at the top of the page. The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. No, the available windows to submit a transfer request will be advertised on Arsenal.com. Buying football tickets online from Football Ticket Home online couldn't be simpler: When choosing your Football Tickets, firstly select a team, league or tournament. These requirements have been put in place to protect our members, and to ensure that everyone has a great experience from ticket request to match day. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. When you enter this historic building, you will be captivated by the enormous crane, once used in the production of large . 2023 Arsenal America. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. This menu is keyboard accessible. Contact Us. You receive a confirmation email containing the relevant seat information; simultaneously your card will be activated with the relevant fixture, unless stated otherwise. MATCHDAY TOUR. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found. At all. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. How long does it take to get my cash back? If you are selected for a ticket, you are responsible for payment. Unfortunately, itd be too late for a full refund if this was the scenario. Full details and timings will be communicated directly to fans. If youre ready to request match tickets, please log into your account. A. To follow us on Facebook, simply 'Like' our Coronavirus page. Benefits of Selling a Ticket on Ticket Exchange: Season Ticket Holders who sell their seat via the Ticket Exchange can withdraw any funds earned via monthly cashback windows. On each Prize Draw's applicable Start Date, the Arsenal Football Club PLC (" Arsenal ") will send emails to select match-attendees in respect of the Survey . The 6 Tottenham players who will benefit from Jose Mourinho's end of season attitude; Read More Related . When will the Cashback facility be available? Thank you and good luck! How do Women Season Ticket holders get their 10% retail discount? Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. If you do not see a match on the Tickets page, it is likely sold out and/or closed to requests. All updates will continue to appear here on Arsenal.com and across our social media. Q. Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? Once the tickets are in the basket, they will automatically be assigned to the membership number of the account logged in under. Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. How to add your Digital Pass to your phone. How to use your Digital Ticket on your phone. The tickets start from price for a Arsenal FA Cup match is around 99 . Gudstory is the ultimate guide that will keep you updated about almost everything and anything. Members based outside of the UKshould allow 21 working days. Memberships For The 2022/23 Season. These tickets are difficult to secure, even with a membership. Everton has amassed only 21 points from their 24 games so far this season and are looking to find a consistent run of good form under new manager Sean Dyche. How do Womens ST Holders get WSL tickets to games at the Emirates? Arsenal Women Season Ticket Terms and Conditions 2022-23. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. At what age can i bring a child to a game? Q. This form is not for ticket requests or for non disability access members. Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. View Tickets. Here at Gudstory, we focus on delivering our readers with the latest information about everything. What happens to their seat? A. Club Level Season Ticket Waiting List Terms and Conditions By accepting an Arsenal America ticket, you are agreeing to these Terms of Service. Ciaran's AFC Fans raffle for Clock Tower Sanctuary. This behind-closed doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. If the tickets are requested in this manner, your tickets are guaranteed to be together if chosen. In relation to tickets, the statement reads: Supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. Q. Q. What happens after I have purchased a ticket? You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). No, unfortunately you will not be able to get a refund. Digital Pass FAQs. If your request is not approved, you will be 100% refunded. There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. To open a menu item's submenu, press the space bar. Will there be any fees charged for using this service? You wont be able to transfer the funds and will be prompted on what field has been completed incorrectly which will need to be rectified before proceeding to request a withdrawal. Premier League. The last 18 months have been some of the most difficult of all our lives, and we know wed not have made it through without the love and community that we find from this club, from Arsenal America, and from our branches and support groups across the country. However, for more prestigious . We are no longer accepting comments on this article. View our online Press Pack. TICKETS. 75 Drayton Park Unlimited hot and cold drinks. Highbury House If a fixture sells out, the Ticket Exchange service offers Members further ticket availability to purchase from Season Ticket holders who are unable to attend the game. Find game schedules and team promotions. * Please note, tickets purchased over the phone will incur a booking fee of 2.50. Q. No, but you will be able to view the transaction in the My Account tab on the online box office once its completed. Arsenal vs Everton Same Game Parlay Picks. The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. Ciaran Shaw is fundraising for The Clock Tower Sanctuary. To open a menu item's submenu, press the space bar. Doing so is considered ILLEGAL by law of England and Wales under Section 166 of the Criminal Justice Act. If you need to update your membership details then click here. Step 7: Select the desired seats individually and click Addto add these to your basket. News Group Newspapers Limited in England No. There is, however, one piece of ticketing good news wed like to share: after several seasons advocating for it, all tickets purchased through AA will now be issued as print-at-home PDFs. What To Do If iPhone Keeps Restarting Itself? Tottenham Hotspur Football Club - Tickets (0344 844 0102 . you could gain priority access to cup final tickets, online form here for Disability Access ONLY, Ticket Exchange Guide - Posting & Purchasing, Ticket Exchange Guide (Screen Reader Friendly), Full match replay - watch without score spoilers. How to Use Ticket Exchange - Posting and Buying. This menu is keyboard accessible. Arsenal FA Cup ticket prices on the resale market can vary based on several factors such as the location of the ticket in the stadium, the round of the FA Cup and the importance of the match. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 Digital Pass 6. Memberships Overview 5. Buy Sporting vs Arsenal tickets online starting from 130.00GBP. Highbury House Q. Step 1: To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. Check out our exclusive Wallpapers for desktop and mobile today! Highbury House . Ticket . A. Step 4: Select the relevant fixture and click 'Find Tickets'. The category assigned to each specific game is determined . To close a submenu press the escape key. We highly recommend planning 3-4 months in advance, as you would have a higher priority with a 4 month request than someone with a 4 week request. Like everyone, we look forward to the day when we are all able to safely return to matches. Track your Tickets. These credits can then then be used as a sort of status level for being able to get tickets for cup finals and other pivotal matches. Featuring seven screens it offers everything: Hollywood blockbusters, foreign films, documentaries, live events, streamed events, esports, and more. Nardo Wick: Wiki, Bio, Family, Career As A Rapper, Love Life & More, Dior Goodjohn: Wiki, Bio, Family, Career, Love Life, Net Worth & More, What Is The Scariest Thing In The World In 2023? Don't miss the latest news and figures - and essential advice for you and your family. Stadium Tour tickets can be cancelled and refunded up to 14 days after purchase. Arsenal America and Arsenal FC are not liable for any monies lost in such circumstances. A notification email will be sent to Platinum members who have successfully sold their season ticket seat(s) via Ticket Exchange confirming the dates when the service will be open to withdraw any further funds accumulated after renewing your season ticket. And with fan safety impossible to guarantee, it is "inevitable" all 92 . The other economical option is to get Arsenal Red memberships through the club and buy them during the Red member on sale or Ticket Exchange, but each ticket bought directly from the club will still require a Red-level membership. This means our members will no longer have to pick up their tickets on match days at the stadium or AFSC clubhouse. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Protecting both the seller and buyer. Unexpected issues may come up on the day of a match which would lead to you not being able to attend; your first thought here would be to contact the club and ask for a refund, right? Step 6:Review the seats being posted for re-sale before accepting T&Csand clicking on Complete Purchase. What is Cashback? 75 Drayton Park I have purchased a ticket, when will my Digital Pass be uploaded with the ticket? Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. If youre wanting to purchase a season ticket for the upcoming season youre out of luck due to the jam-packed waiting list and the fact one will cost you in between 891 and 1768.50, but single football tickets are priced from 26 so fans can get themselves to the Emirates Stadium at some point. You will have to wait for the next window when the service is available before you can resubmit a withdrawal request. Season Ticket Holders who are unable to attend a game can make their ticket available on the Ticket Exchange once the match is sold out (subject to restrictions). Our match ticket phone line is open from 9am-5pm, Monday to Sunday. Best Guide For Lucky Patcher: What Is It? When do the Premier League confirm the broadcast schedules for games? 75 Drayton Park A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. Do not email us asking about match tickets if theyre not listed on our tickets page, because we wont be able to help you. Arsenal v West Ham United tickets are available in the booking system of Livefootballtickets, the online marketplace for football tickets. Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for. Q. I am a Platinum member, who do I contact if I have a query regarding this service? All Rights Reserved. By Tickets for rescheduled Arsenal events will be also included. I Can't Find A Ticket On The Ticket Exchange. Nov 11, 2020. Cashback. The well-established sports tickets broker has excellent availability for all games at Emirates Stadium - and at affordable prices too. Unfortunately, this wont be possible. Add to that the fact thatArsenals away ticket policyalso states that tickets procured from touts are subject to the pressing of charges and bans for offenders from future matches. We are excited about the upcoming season, and look forward to seeing you there! We will do our very best to put couples/families/friends together at matches. Q. Step 2: Then, click on Match Ticketsat the top of the page. If you have any further questions, simply contact the Ticket Office at tickets@saintsfc.co.uk. ORLANDO, Fla. - The refunds for fans who wanted to see Inter Milan or Arsenal play in the Florida Cup at Camping World Stadium may have to wait 10 days. Your 2022/23 Season Ticket includes all 19 home Premier League fixtures and first 7 cup games. its just not worth it. Match ticket. This service assists us in our objectives of eradicating the unauthorised and illegal sale of tickets through touts. ARSENAL TICKETS 2022/2023. No, the funds will need to be cleared from your account at the end of each season. Do I have to transfer all of my accrued funds or can I select a specific amount when the window to use Cashback is open? Once ticket prices are locked in, well add/update on the Tickets FAQ portion below. Please call our Fan Services Team on 0207 619 5000 for further assistance. Please also note that some games may be rescheduled due to various cup competition participationand matches from February through the end of the season have a high probability of being moved. Nottingham Forest FC vs Arsenal FC. How will I be made aware that my funds have been submitted successfully into my account? Full match replay - watch without score spoilers, For general admission ticketing queries, please email, For Platinum Membership (Club Level) queries, please email, For matchday hospitality queries, please email. Sun 28 May 2023. Digital Membership Terms and Conditions, General Admission Season Ticket Waiting List Terms and Conditions You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). As in previous season, the funds will be deducted from your season ticket renewal for the following season. Arsenal America was formed in August 2001 by several fans of Arsenal Football Club who realized that Arsenal had no official supporters club in the United States. Newcastle United vs Arsenal St James' Park, Newcastle upon Tyne, United Kingdom. To close a submenu press the escape key. You will not be allowed to request funds for supporters that are managed in your network. Thereafter, please check your bank/building society account. Avenell Club Advance Purchase Terms and Conditions 2022-23 Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. Ticket Request Time Frame Tickets must be requested no later than 10 weeks before a match, and we start accepting requests immediately after the schedule release in mid-June. Home Solutions. Q. I have purchased a ticket via Ticket Exchange but am no longer able to attend the match can I get a refund? Memberships with Disability Access (previously Purple Membership . "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. Q. While you may be of the opinion that its not ideal, it is what we have to work with. What information do I need to use the Cashback service? Tickets purchased via the Ticket Exchange are subject to the Home Match Ticket / Electronic Entry Card Terms and Conditions. Can I use a non UK bank account to withdraw my funds? Mar. Can I set up a direct debit so the funds are transferred automatically once the service is open or do I have to manually transfer the funds each time? 16:00 - Emirates Stadium, London, London, GB. 75 Drayton Park The Club is unable to provide any refunds for tickets purchased from any unauthorised resllers. 'As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. The status of your withdrawal request can be viewed at any time after a successful submission by viewing the Ticket Exchange tab in the My Account section of the online box office. Book your Aston Villa v Arsenal tickets through our secure booking system. To view or download the terms and conditions please click on the relevant link below. To open a menu item's submenu, press the space bar. The 26 matches are predetermined as: five category A, ten category B and six category C matches. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. Q. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. A. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. A Season Ticket Holder has passed away. "The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Check out our exclusive Wallpapers for desktop and mobile today! The club have given supporters the choice of claiming a full refund or having credit issued towards ticket purchases next season. "Like everyone, we look forward to the day when we are all able to safely return to matches. Trustpilot. 17:30. from 506.05. Renowned for having teams that centre on creativity, flair and lightning-quick players; they are often a joy to watch and on their day quite simply unplayable in both Premier League matches and FA Cup . Arsenal say it is "inevitable" the season will be concluded behind closed . Can I buy tickets from a 3rd party website? We cannot tell you of the probability or chances of ticket requests, as we will not know until the club give us what they can. If you try to go that route, a word of advice: Wear neutral colors to the match and do not let on that youre Arsenal fans. An Arsenal statement read: 'As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Help Centre. Selling a Ticket on Ticket Exchange If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. How do I change/update my account details if they change after submitting a withdrawal request? The Cashback service will be available throughout each season during designated periods. All tickets will be authentic, valid and delivered to you on time. We have Arsenal v Brentford tickets for home and away tickets. Check out our exclusive Wallpapers for desktop and mobile today! Box Level Terms and Conditions 2022-23 To open a menu item's submenu, press the space bar. Arsenal Membership Terms and Conditions 2022-23 (extract regarding Family Enclosure), Ground Regulations for concerts at Emirates Stadium. Q. I have several members in My Network; can I use the Cashback service for them? (Arsenal is ranked second on the all-time Premier League table.West Ham is tenth in the same ranking. Check out our exclusive Wallpapers for desktop and mobile today! Sorry we couldn't be helpful. 'The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. A. And occasionally some clubs have a neutral zone where pretty much anyone can get tickets. All tickets in a single order will be sent to the original ticket requestors email. Q. A. Who is eligible to use the Ticket Exchange service to buy a ticket? Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. All TicketKosta will be valid for the correct and final date and time of the match. A. Manage your membership. Premier League, Amex Stadium. You will be notified about 6-8 weeks before the game that you have been selected/denied for the tickets. Book your Aston Villa v Arsenal tickets online at Livefootballtickets.com add these your! Due to general admission season ticket holders v Tottenham tickets online starting from 130.00GBP online from. Following season ; inevitable & quot ; inevitable & quot ; the season will be sent to the membership of. A transfer request will be in addition to the original ticket requestors.... Will return to matches once its completed will return to matches confirm the broadcast for. James & # x27 ; Park, newcastle upon Tyne, United Kingdom onto. Mourinho & # x27 ; Park, newcastle upon Tyne, United.! 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