Togo UPDATE:The Togo Postal Corporation has advised that it has restored some of its capacity to process inbound and outbound items. However, due to suspension or cancellation of some flights and limited transport capacity, delivery times remain impacted and may be delayed. Signature and delivery standards will be met as agreed. On June 18, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailand, that operations at the Laksi mail processing center have now returned to normal. The Togo Postal Corporation therefore cannot guarantee that processing standards for the different categories of items will be met. For the most up-to-date information on the The following countries have provided updates/notices to certain mail services: Fiji UPDATE:Post Fiji Ltd, the designated operator of Fiji, received notification that due to the coronavirus pandemic most international commercial flights to and from Fiji have been suspended as of April 20, 2021, until further notice. The situation of force majeure has been extended until further notice. However, delivery services may suffer certain delays, because of limited staff in processing and delivery centers. Effective May 22, 2020, the Postal Service will resume acceptance of mail destined to the following countries: Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. On March 16, 2020, the US Postal Service received notifications from various global postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On June 1, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Finland: Posti and land Post have advised that owing to a lack of transport capacity, they are currently unable to transport outbound letter-post, parcel-post and EMS items to many international destinations. It is able to send and receive international mails via transit hubs in Australia and New Zealand. Vanuatu:Vanuatu Post has advised that the Vanuatu Government has declared a state of emergency in response to the COVID-19 pandemic until June 30, 2021. Korea Post can no longer guarantee quality of service standards. On October 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). This closure will have a direct impact on the processing, delivery and handover of all inbound mail items received in Sydney during this period. Downloading our E-Book: How to Navigate the COVID19 Crisis, https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl, https://postalpro.usps.com/international-refund\, https://about.usps.com/newsroom/service-alerts/international/welcome.htm, https://www.anpost.com/Coronavirus/Mails-Parcels-services, www.ctt.pt/transversais/alertas-envios-internacionais#fndtn-tab1, How to Increase Profits without Selling a Single Product, 7 Critical Mistakes Shippers Make When Negotiating Transportation and Logistics Contracts, Update: International Mail Disruptions and Resumptions, International Priority Airmail (IPA) M-bags, International Surface Air Lift (ISAL) M-bags, International Priority Airmail (IPA) packets, International Surface Air Lift (ISAL) packets, First-Class Package International Service (FCPIS) effective 5/13/22, Commercial ePacket (CeP) effective 5/13/22, International Priority Airmail (IPA) Packets effective 5/13/22, International Surface Air Lift (ISAL) Packets effective 5/13/22, Priority Mail International (PMI) previously suspended 4/1/22, Airmail M-bags previously suspended 10/1/21, International Priority Airmail (IPA) M-bags previously suspended 10/1/21, International Surface Air Lift (ISAL) M-bags previously suspended 10/1/21, Priority Mail International (PMI) previously suspended 4/29/22, Priority Mail International (PMI) effective 4/1/22, First-Class Package International Service (FCPIS) effective 4/1/22, Commercial ePacket (CeP) effective 4/1/22, International Priority Airmail (IPA) Packets effective 4/1/22, International Surface Air Lift (ISAL) Packets effective 4/1/22, Priority Mail International (PMI) suspended 9/17, On January 26, 2022, Poste Maroc, the designated operator of, International Priority Airmail (IPA) M-bags effective 10/1, International Surface Air Lift (ISAL) M-bags effective 10/1, Priority Mail International (PMI) previously suspended 9/17. The Postal Service received notice that Australia Post is experiencing processing delays in Perth due to an influx of volume that was rerouted there from Melbourne while it was under stage 4 lockdown status. In such cases, deliveries have been suspended, and only a notification that the item is available at the post office will be provided (physical notification in the mailbox, or electronic notification by e-mail or SMS). Restrictions will be in place in the coming days that will have an impact on postal operations and quality of service for all types of inbound and outbound mail. French Polynesia:OPT PF FARE RATA has advised that it is currently unable to accept letter-post, parcel-post or EMS items until March 31, 2020. When shipping to a private individual please provide the receivers Social Security Number (SSN). Maldives UPDATE:Maldives Post has advised that the Government of the Maldives has decided to extend the measures adopted as a precaution against the spread of the global coronavirus (COVID-19) pandemic. Instead, mail carriers will apply safe drop procedures whenever it is possible to do so. [Note: see below regarding change for mail destined to Cyprus. Latvia UPDATE:Latvijas Pasts has advised that the Latvian Government lifted the state of emergency effective June 10, 2020. On December 28, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Therefore, the processing of all letter-post, parcel-post and EMS items will be suspended from March 20, 2020, through April 12, 2020. On September 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective Friday, July 15, 2022, the Postal Service will resume acceptance of mail destined to the following: This service resumption affects the following mail classes: Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Customers are asked to refrain from mailing items addressed to the following country, until further notice: This service disruption affects Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. International Service Resumption Notice effective May 14, 2021. As a result, some flights have been reduced or cancelled. This includes the suspension of signature service and suspension of service standards. Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. As a result, all previous measures remain in place. Signatures will no longer be requested for any deliveries, and no proof of delivery can be provided until further notice. It is therefore declaring a case of force majeure for all categories of inbound and outbound mail, though it will carry on providing postal services as far as it is able to. WebCurrently (February, 2021), I have two Deutsche Post packages from Germany that have evaporated in the IPZ Frankfurt black-hole. On December 23, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Slovenia UPDATE:Pota Slovenije has advised that the government has extended the current lockdown for another 30 days. Processing delays should be expected and the on-time delivery guarantee remains suspended until further notice. International Mail Service Resumption Notice effective February 11, 2022. Broad range of delivery speeds and service options. On May 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Reason for service alert: Update 12-01-2023: Due to heavy rainfall in the state of California we are experiencing delays in the delivery of mail and parcels in California. Latvia UPDATE:Latvijas Pasts has advised that a state of emergency has been declared by the Government of Latvia effective November 9, 2020 and is expected to remain in force until December 6, 2020 or later. For such items, the mail carrier will leave a note in the signature field of the handheld device. Nepal UPDATE:Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has partially lifted the suspension of international flights to and from China (Peoples Rep.), Qatar and Turkey, from June 1 30, 2021. esk Pota is continuing to provide postal services, however, quality of service for all types of inbound and outbound mail (letter post, parcel post and EMS) cannot be guaranteed. Liechtenstein:Liechtensteinische Post has advised that all letter-post, parcel-post and EMS items requiring a signature upon delivery are no longer being signed when handed over to the addressee. See Air Freight. On April 20, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective March 19, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. However, in compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail (letter-post, parcel-post and EMS). In addition, FCL shipping is a faster process than LCL shipping because of the logistics involved in loading and unloading the goods at either end of the journey. Youre typically able to fit more on a ship than a plane. Sending, receiving and returning parcels now simpler than ever Sending parcels Greece UPDATE:Hellenic Post (ELTA) has advised that the lockdown has been extended until the end of January 2021. As a result, some flights have been reduced or cancelled. New Zealanduntil further notice due to unavailable transportation. Therefore, all previously announced measures, including force majeure, continue to apply. On July 15, 2021, Mauritius will gradually open its international borders. Armenia:Haypost CJSC, has advised that, owing to the suspension of flights, it expects serious delays in processing of inbound and outbound letter-post, parcel post and EMS items until further notice. Instead, the mail carrier will ask the recipients name and will record it on the delivery receipt. Czech Republic UPDATE:esk Pota s.p. Denmark UPDATE:Post Danmark has advised that, owing to new measures implemented by the Danish Government in seven municipalities to minimize the spread of COVID-19, delays to delivery services are expected in the affected areas from November 9 until December 3, 2020. Find the right route, get Maersk office locations, discover local solutions, payment options This temporary measure will be effective until further notice. Additionally, bpost cannot currently accept letter-post or parcel-post items for destinations to which there is no transport capacity. To find out how much you'll need to pay, you'll need to check the commodity code for umbrellas, and apply the import duty rate for that code 6.5%. Customers should expect delays. However, the previously announced restrictions regarding service standards and force majeure remain in place. Israel UPDATE:Israel Postal Company has advised that the lockdown declared by the Israeli health authorities is gradually being lifted, and the restrictions have been eased. has advised that, owing to a worsening of the health situation and an increase in the number of infected people, the countrys authorities have decided to extend the general lockdown until at least February 14, 2021. Slovensk pota will continue to accept letter-post and parcel-post items sent to destinations for which transport capacity is available. As of January 3, 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient. Myanmar(Burma): Myanmar Post has advised that effective until April 30, 2020, it has suspended outbound mail services to international destinations owning to the suspension of all passenger flights from and to Yangon International Airport. On March 18, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. On April 15, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Therefore, the situation of force majeure declared by Latvijas Pasts remains in effect and all previous announcements including no guarantee of service delivery standards and significant delays continue to apply until the situation returns to normal. Slovakia UPDATE:Slovensk pota, the designated operator of Slovakia, has advised that due to a significant number of new COVID-19 cases, the Slovakian Government has extended the general lockdown until at least January 24, 2021. La Poste is affected by these measures and cannot guarantee meeting normal delivery times in certain regions. Much like Australia, the United States Postal Service (USPS) is dealing with an overload of deliveries across the US, which has resulted in the slowing of deliveries. For any returned item bearing a customs form: The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. However, owing to the cancellation of flights and certain safety measures that remain in place, the processing of inbound and outbound postal items may still be subject to significant delays. On November 2, 2022,Deutsche Post,the designated operator ofGermany, provided notification that due to increasing COVID-19 infections among its staff and severe shortages on the labor market, it is currently encountering challenges in delivering letter-post items in line with its high quality standards. New Caledonia:OPTNC has advised that owing to the reduction in the number of flights offered by partner airlines, and new measures to protect against the spread of COVID-19, the shipment of inbound and outbound letter-post, parcel-post and EMS items is currently limited to mainland France only. :Slovenia, Pota Slovenije, has advised that it is suspending signature on delivery for items destined to Slovenia. Sri Lanka UPDATE:Department of Posts has advised that they are extending the suspension of mail services until April 20, 2020. Effective Friday, July 1, 2022, the Postal Service will resume acceptance of the following services destined toNew Zealand: First-Class Package International Service (FCPIS), International Priority Airmail (IPA) Packets, International Surface Air Lift (ISAL) Packets. New Zealand UPDATE: New Zealand Post has advised that due to a recent confirmed case of COVID-19 in Wellington, the New Zealand Government has moved the Wellington region to Alert Level 2 of the national COVID-19 pandemic plan from June 23 until June 27, 2021. Outbound services for EMS items and all postal services have also returned to normal. Despite the restrictions, Correios will continue its operations, including mail delivery in the areas concerned. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice. The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds. Customers: please refrain from mailing items addressed to the countries listed here, until further notice. Mongolia UPDATE:Mongol Post has advised that all international flights to and from Ulaanbaatar are suspended until April 30, 2020, or later. Effective August 21, 2020, the Postal Service will resume acceptance of mail destined to the following fifteen (15) countries: Angola , Democratic Republic of the Congo , International Service Impacts Country Suspensions as of August 14, 2020. Australia:Australia Post has advised that written proof of delivery is suspended, until further notice, for inbound items. [Note: see below regarding change for mail destined to Morocco.]. MyanmarUPDATE:Myanmar Post has advised that the restrictions regarding the processing of inbound and outbound mail (letter-post, parcel-post and EMS items) have been lifted and postal services have therefore resumed as normal as of April 17, 2022. International Service Suspension Notice effective April 29, 2022. On January 19, 2021, the US Postal Service received a notification fromPota Slovenije, the designated operator of Slovenia, advising that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic for another 60 days. Every month, over 30,000 deliveries are organised with Eurosender for shipping from Germany to the United States and other countries. Due to COVID-19 All orders will be shipped via First Class Package Service. Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until September 17, 2021. Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government has extended the state of emergency until February 7, 2021, or later.During the state of emergency, postal services will continue to function with reduced working hours and limited staff to minimize contact between people. On November 6, 2020, the Postal Service received a notification from Hellenic Post (ELTA), the designated operator of Greece, advising that effective Saturday November 7, 2020, a lockdown will be implemented throughout the country in response to the COVID-19 pandemic. International Service Resumption Notice effective July 10, 2020. OCEAN FREIGHT. Delivery standards cannot be guaranteed; addressee signature on delivery of inbound items has been suspended, and a situation of force majeure has been declared from March 23, 2020 until the situation returns to normal. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk pota is unable to guarantee compliance with the agreed standards. This includes delivery to agreed locations, such as P.O. Italy UPDATE:Poste Italiane has advised that the Italian Government has extended the measures aimed at minimizing the spread of COVID-19 until May 3, 2020. Czech Republic UPDATE:esk Pota s.p. Brazil UPDATE: Empresa Brasileira de Correios e Telgrafos (ECT) has advised that a number of COVID-19 cases have been confirmed at the Curitiba international mail processing centre (BRCWB), resulting in a reduction in the workforce. As most restrictions relating to COVID-19 have now been lifted, New Zealand Post has decided to close its force majeure case. Portugal UPDATE:CTT Correios de Portugal has advised that the state of emergency has been extended until at least April 17, 2020 and additional precautionary measures have been implemented. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Additionally, the Postal Express Service (EMS) will not be operating from September 27 through October 3, 2021. International Mail Service Notice Updates. Maldives UPDATE:Maldives Post has advised that they are extending the suspension of all postal operations until May 28, 2020, or a later date to be communicated in due course. The estimated delivery time is auto calculated by the system from the last six month of our large amount of data. Therefore, the processing and delivery of mail along with responses to online customer inquiries may be delayed. Trinidad and Tobago:Trinidad and Tobago Postal Corporation (TTPost) has advised that due to border closures in an effort to limit the spread of COVID-19, postal service quality for international inbound and outbound services and service delivery standards cannot be guaranteed until further notice. Express Mail Service (EMS) is available internationally to all destinations other than India. Fiji UPDATE:Post Fiji Ltd has advised that the border restrictions on the main island (Viti Levu) have now been lifted, but flights to the outer islands are still cancelled. It is unable to guarantee outbound and inbound mail standards for all categories of mail (letter-post and parcel-post items). The alert level will be reviewed after three days for all areas except Auckland and Coromandel Peninsula, which is likely to remain at level 4 for an initial period of seven days. Malaysia UPDATE:Pos Malaysia has advised that restrictions have been imposed in Selangor and Putrajaya starting on October 20, 2020 in order to manage the impact of the COVID-19 pandemic resulting in a reduction of workforce and processing capacity at Pos Malaysias office of exchange and hub at Kuala Lumpur International Airport. The postal service will continue to provide mail services, however, significant delays of international inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items should be expected. International Mail Service Updates Related to COVID-1. The following countries have suspended certain mail services: Indonesia UPDATE:Pos Indonesia has advised that the Jakarta office of exchange (IDKTC) has resumed its operational activities as of June 18, 2020. All inquiries, including those handled electronically through the Internet-based systems for parcel-post, EMS and registered items, are liable to be disrupted. Additionally, outbound services have resumed to all countries for which it is currently possible. On October 29, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On September 23, 2020, the Postal Service received a notification from Empresa de Correos de Honduras (Honducor), the designated postal operator of Honduras, advising that it has extended the suspension of postal services until October 4, 2020, or a later date to be communicated in due course. All postal items will continue to be delivered in line with national health guidelines. Lithuania UPDATE:AB Lietuvos pastas has advised that the Lithuanian Government has approved tighter lockdown measures and extended the national quarantine regime until January 31, 2021. Ireland UPDATE:An Post, has advised that owing to the cancellation of numerous international flights, it is currently limited in its ability to send outbound mail (letter-post, parcel-post and EMS items) to some countries and ceasing to accept mail destined for those countries until further notice. On July 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). La Postes network and national and international operational centres remain open and continue to operate. The call center has also resumed operations, however, outbound services for EMS and parcel-post items continues to be suspended until further notice. The worst affected counties in California are Santa Cruz, Santa Barbara, Sacramento, Solano, Stanislaus and Los Angeles. Mongolia:Mongol Post, has advised that all international flights to and from Ulaanbaatar are suspended until March 30, 2020, or later. Cyprus UPDATE:Cyprus Post has advised that a number of air carriers are once again operating flights to Cyprus. ), and may cause delays. On December 18, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. Therefore, force majeure will continue to apply. Items will be returned to the sender if they are not collected within 15 days. Due to COVID-19, international shipping has been suspended to many countries. Netherlands UPDATE:PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. On April 16, 2021, the Postal Service received a notification fromJamaica Post, the designated operator of Jamaica,advising that the Government of Jamaica has extended the national curfew until May 4, 2021. Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown until August 23, 2020 or a later date to be communicated in due course. Nepal Post is still unable to accept outbound items to countries other than India. Latvia:Latvijas Pasts has advised that the processing of all inbound and outbound international mail conveyed via passenger air transport has been suspended until further notice. Additionally, La Poste requests to avoid mailing large or heavy parcels exceeding 44 lbs (20 kg) in weight or whose longest dimension exceeds 39 inches and/or whose three dimensions combined exceed 59 inches (i.e. If no one comes to the door and there is no Parcel Leave service in place, the carrier will leave a card with details of the delivery, and return the item to the Post Office. [See below regarding international items sent from the U.S. to Portugal.]. Post Fiji is therefore experiencing significant disruption in daily operations, including collection and deliveries for all international mail categories (letter-post, parcel-post and EMS items) and services. surface). Additionally, numerous post offices are closed, and the opening hours of those remaining open have been reduced. Therefore, the previously announced restrictions will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. From Saturday, March 28, to Monday, March 30, 2020. Effective Friday, February 5, 2021, the US Postal Service will resume acceptance of mail destined to the following: On February 2, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Therefore, the General Directorate of Posts and Telegraphs is declaring a situation of force majeure with regard to quality of service until the situation returns to normal. Maldives:Maldives Post has advised that it is suspending the processing of all inbound and outbound letter-post, parcel-post and EMS items until March 28, 2020. As a result, the previously announced restrictions regarding service standards and force majeure remain in place. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. International shipment of items may be subject to customs processing and additional charges. Consequently, all previous measures will continue to apply and force majeure will remain in effect. Nepal UPDATE:Nepal Post has advised that the lockdown has been extended until April 15, 2020. International Service Suspension Notice effective May 13, 2022, Effective May 13, 2022, the Postal Service will suspend international mail acceptance to. Due to COVID-19, international shipping has been suspended to many countries. The processing of outbound mail to all countries affected by the spread of novel coronavirus is also expected to be subject to delays. Mexico:Correos de Mxico has advised that, owing to the cancellation of international flights it is facing significant disruption to its operations. Its international mail center will remain closed until May 1, 2020. 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