See any weird rules in a bio? Like you do realize id only make $2 right? The articles are not intended as legal advice. She's a sure buyer, she says. it, The return was damaged in transit on the way back to you, You did not reach out with photographic evidence within 24 hours of Contacted Mercari requesting to cancel item and received email saying they are quite busy and will get to me asap. If the seller is forcing you to pay for an item that you don't want, you can block their profile to cancel the transaction. If youre having a problem with a buyer because theyre not following our rules, let us know and well look into it. Mercari's decision will be based on a lot of considerations and will not automatically side with a seller or a buyer. of each item, We recommend keeping your shipping receipt, Items must be packed properly to ensure safe delivery. If the item is tracked by the carrier as delivered to the correct Terms I love chronic likers. Have you run into an issue with a returned item? Search any phone number to learn more about the owner! 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No, Mercari does not show buyers address. To qualify for Mercari's Shipping Protection: Mercaris customer service team will determine whether an item qualifies for Reach out within 24 hours of confirmed delivery with photo evidence that: The item was received in a different condition than the buyer received Letting OneShop handle the automatable tasks would help. Unfortunately there is some shop straight up copying my ideas/artwork. Thats more a personal choice.. perhaps not the best one if she is serious about selling. At a price you intend to sell it at. 99% of the items I like I do not buy because I cant afford it, I do it so similar items will appear, or sometimes Im considering and waiting for a price drop on the item. That rules out the most common recommendation for protecting yourself against Craigslist scams or Facebook Marketplace scams, which is to deal with local buyers and meet in person. I really thought blocking was for people who were harassing or lowballing you too much. ', Press J to jump to the feed. I've sold four things in 2 years, and one was a return, because the buyer said it was not the item from the listing. At Mercari, all items ship. There are plenty of alternatives if youre looking for something a little more modern, including Mercari. Never had this problem with eBay or Amazon. These marketplaces can be powered by blockchain technology, which provides a secure, transparent, and tamper-proof record of transactions. If you want to unblock a user, tap the three dot icon again and tap "Unblock User." Was this article helpful? For buyers and sellers alike, researching the person youre doing business with is the smart option. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Keep communication lines open and respond promptly. only list items permitted by Mercaris Terms of Service, ship your items on These Mercari sellers have been reported multiple times by multiple Mercari custo. Guess you can block anyone for any reason. They make matters worse for sellers by returning your item in an altered/ruined/soiled condition or sending a different, inferior (or gasp, a counterfeit!) There's even a "handmade" category, making Mercari a rival to Etsy as a place to sell your own products. There is no meeting up with strangers in strange places. See something that doesnt feel right? If I block them, would that prevent them from viewing my shop? If you've had an issue with a buyer and don't want them to purchase or bid on your items, you can add them to your Blocked buyers list. I didnt think they were allowed to do that, but it seems you can put your own rules in your bio. Need to cancel or make a return? When you block a Mercari user, they can still follow your store, see your profile, your ratings, your salesSo if you block a buyer or an other seller who annoys you with low ball offers or copies your business strategies for example, you will only stop them from liking your listings and messaging you, but you wont stop them from seeing your listings, your profile or sales numbers.How to block an other user on Mercari?Follow these steps to block a user on Mercari:Access their user profile page by tapping their user photo on one of their listings.Click the three dot icon in the top-right corner of the screen.Tap Block User from the pop-up list.If you change your mind, you can unblock a user by tapping the three dot icon in the top-right corner of your screen and clicking Unblock User from the pop-up list.When you block a buyer or an other seller on Mercari, you are using a feature that is very limited. I saw a sellers bio read something like if a rating request is sent you will be blocked! She also mentioned in her bio that she doesnt accept returns. Was just at the p. FIX: Post office won't ship items weighing over **oz as first class. This is the Level 2 or double whammy of the previous type of scam. If Please take a You can also use Spokeos people search tools to verify the name and address youve been given and potentially find other clues such as social media accounts that can reassure you youre dealing with a real person and not an identity-theft fraudster. Dunno why someone would block likers though, seems like you're just losing a potential sale, since the liker wouldnt be able to find the listing as easily if they were just delaying the purchase for some legit reason. Only list items you intend to sell. Contact us. Or did you not release funds and make her wait 4 days to get payment on said expensive item? They are not retailers and most are not professionals. The Mercari will investigate with the carrier. None of the information offered by Spokeo is to be considered for purposes of determining or making a decision about a person's eligibility for credit, insurance, employment, rental housing, or for any other purposes covered under the Fair Credit Reporting Act (FCRA). Providing great after-sales customer service prevents the case from escalating and reaching the Mercari team. lost in transit Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. This tends to happen with high-value purchases like jewelry or designer handbag. Let me know in the comments section. I follow people as well. Yes, it is possible to get scammed by a buyer on Mercari. What You Need To Know, Is Your Partner Losing Interest? That may be extreme, but definitely, a lot could go wrong, and you wouldn't want to risk it. Now, there's no doubt, Mercari is indeed a legit reseller platform. You can block individual buyers or set buyer requirements based on specific criteria. The seller has 24 hours to accept, counter, or decline your offer. Active sellers that throw an offer that is ridiculous. to the buyer's designated delivery address. 9. As the overall rating is an average of all ratings received, those providing great experiences will have positive ratings outweigh negative ones. Phone Lookup Here's how: You can also choose to block buyers based on certain criteria. Sellers also may cancel for personal reasons, such as if the item is no longer available due to . , or if the buyer files a return for an She got mad and a bit rude, and blocked me before I could respond. eligible for Mercari Shipping Protection, If the item is damaged or lost because the seller didnt properly package Knowing the steps for successful We work hard to keep the marketplace safe. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. eBay sellers have control over who can bid on and buy their items. * - * lbs. If you dont own it, dont sell it. They are not retailers and most are not professionals. Ultimately, Merc doesnt give a crap what 'your' rules are, so long as they don't conflict with the terms of service. If you decide to accept payment from a buyer via cash, that buyer could potentially scam you by not sending payment or sending a payment that is not valid. Buyers (not newbies) that wait 3 days to rate. Can a seller block you if you're in the middle of buying, I bought an item and I was trying to get a tracking update but it won't let me send a message. As part of their commitment to providing buyers and sellers with protection and privacy, and in compliance with personal data protection laws, Mercari ensures that all sensitive personal information like addresses is kept completely confidential and should never be shared publicly. eBay sellers have control over who can bid on and buy their items. Let me know! Be aware that this service costs sellers money, so for items of $499 or less your seller might choose not to use authentication. Here are some more ways to ensure youre protected: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The item did not receive an acceptance scan from the shipping carrier (first scan by the carrier after receipt/pickup of the package) within 30 calendar days from date of purchase, The return request was approved, but the buyer did not return the item This makes it easy to find the product next time without searching for it, and also alerts the seller about your interest (sometimes theyll offer a discount). As a seller, we do not owe . Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Knowing the steps for successful selling will help you have the best experience possible. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. Accurately represent yourself and your stuff to them. Remember, you can: Haggle prices, Buy bundles, add items to Mercari cart, make offers, return purchases, pay with several payment methods. For your peace of mind, you may want to avail yourself of the Shipping Protection offered by Mercari. If it is an active seller, I block. item damaged in transit ', Press J to jump to the feed. As a rule of thumb, act fast. Can A User I Block on Mercari See My Listings? Depending on whether theyve already purchased an item from you, or have just bid on one of your listings, youll be able to contact them in slightly different ways. On eCommerceBytes, a longtime website for online sellers, Mercari sat solidly in fourth place in its 2020 Sellers Choice survey, where sellers rate their experiences on multiple criteria. Actual color could be tricky, so include a disclaimer that says a slight variation to the actual product is due to differences in device screen colors. Cookie Notice 5 Signs to, Tracking Location on Social Media: How To Update, Single in New York?Make Her Laugh With These, The 10 Male Archetypes Youll Meet Dating in, Dating in Los Angeles? There are also heavy restrictions on the types of products sold, which sellers can sometime unknowingly violate. , We recommend keeping your shipping receipt, items must be packed properly to ensure safe.. Run into an issue with a returned item you not release funds make! 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