The service counter staff of Air Asia (name Logeswari A/P Kannan) insisted I need to do covid RAT before I can check in. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. Very bad service. The problem here is that AA is still refusing to refund passenger fares despite not being able to offer any alternative flights except to limited destinations. They closed the case without further explanation. sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? Its taking them too long to process refund. Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. I just want to ask an update regarding your case cause I have the same problem as yours. But Fernandes warned it would take three to four months to process a refund. Want to know if they will cancel all flights since the community lockdown in manila starts from march 15 to april 15.. Is there any chances to rebook since i avail a promo ticket? During March of 2012, Air Asia has decided to scrap the long-haul . I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. My flight is automatically cancelled by air asia. But they never gave the refunds. no answers via email. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. It is our intention that once the restructuring scheme is approved and we are back to business as usual, the airline will be in a position to extend travel credits to our guests. And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? Unable to reach anyone, Desired outcome: If there are concerns or indications that a passenger may have an infectious disease or skin problems, the airline may require medical clearance. Thank you na lang? This will surely increase the credibility of your complaint. Its around and around and around situation with them. We do our best to keep our guests updated frequently with emails regarding their refund status, and they are also able to check the status of their refund anytime of the day via AVA, our multilingual virtual Allstar. Avoid These 12 COMMON MISTAKES when Applying for a JAPAN VISA! It is common for some problems to be reported throughout the day. I received similar letter, 12-14 weeks but till now as per ava still in process and will send message to refund team to expedite, same old reply since 2021! I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. never again. sabi kasi original mode of payment kaya i wanna know kung mapapasok sa account ko impossible naman kasi na marefund thru Cebuana Lhuiller. I asked for a managers full name but they wont disclose. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. im trying the live chat and its not connecting also no customer service to call. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. i'd suggest to not stop following up cause flight tickets are not cheap. Hi Roger, did you get your refund already? Frustrated customers chasing AirAsia for refunds. Choose YES if everything looks good for you. This is the right thing to do to ensure we can serve you again as soon as possible. All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. 29 2565 AirAsia Aviation Group Limited (AAAGL) (Refund) -19 2 . Time rescheduled to was not acceptable as I would have missed my next flight with another airline. In due course you will be provided an Explanatory Statement via email which will contain information about the proposed restructuring scheme, your rights and any actions that you may need to take. I have an issue with AirAsia too. No progress and cant even hold a person who can give a solid answer. We still havent received our Refund. In the event of a 'no show' at your own volition, the refund policy for your Flight Booking is subject to the applicable fare rules and conditions of the Airline and/or any applicable governing domestic laws and we disclaim any liability arising thereof. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. Hi! Return 29th March, 2020. Realising the mistake after receiving the flight confirmation at 12:51am, I called Expedias Customer Service. Marami sila arte at wala silang contact number not like cebu pac and PAL . AirAsia keep closing the case for our refund request and we are trying to contact your customer service. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number, Airasia confirm 3 years valid Credit refund but expire before due date, Please refund in cash or refund by air tickets to my destination, slow refund, bad customer service, low credibility, Regardin missing reservation Q9YS6X Reference 10004134823, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Timeline. I bought an Air Asia flight ticket directly on the Air Asia web. Halos lahat ng flight starting March ay eligible for refund. Thus our first payment of rs.13,157/- is due for refund. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. They do not want to honor their policy when I bought my ticket. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! It has been days, I havent heard from them, she said. or do I need to check-in to be able to request a refund? Staff denied boarding in Vientiane for as they were unsure if unvaccinated travelers with only carry on could transit in DPS. Two years later, she says she is still waiting for her money back. I need to know ASAP. Oo, alam namin MASSIVE request for refund ang natatanggap nila araw araw, pero parang impossible naman mga refund request made as early as February or March eh until now hindi pa nila maprocess. So frustrating. Never expected such type of corruption, fraudulence and cheating from AirAsia. Its against human rights what they did. Desired outcome: Monday, 28 Mar 2022. AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free Your usage of the AirAsia website indicates that you agree to be bound by ourTerms and Conditions,Terms of UseandPrivacy Statement. Landed around 2.30 pm Unlike the blanket no-refund policy of KLM, AirAsia will grant refunds on a case-by-case basis. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. Be safe and take care everyone. Essay, Pages 3 (570 words) Views. walang kwenta!!! Flight from Chennai to KLIA 2 We . (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Oh I see. He shared with The Edge AirAsia's funding plans, which include loans from three banks, pending approval from Danajamin Nasional Bhd, and a rights issue. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. Here is my booking number RQ3RVR. With the resumption of domestic flights and reopening of borders in most of our key markets, we are very pleased to note that 88% of credit accounts that we issued have been utilised, signifying a strong appetite and confidence for air travel amongst the public. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. You rebook your flight wihout additional charges. I tried to contact them with their available email addressess but none of them were able to sent since it says email address not found!! hope you get your refund soon! Airasia, you have no right to hold customers money. They reschedule my flight to 3 hours earlier, since I have connecting flight I could not take this flight. Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. Quarantine & Testing Needed? They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. But yes, I should update this! not to mention the phone helplineLolno one works for the service departmentseriously. Hi, i already requested the full refund last month. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. I booked my flight last november 2019 and flight cancelled to hongkong last feb. 2020. They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . AirAsia started operating on 18 November 1996, it pioneered low cost travelling in Asia. Booking ID VID6673632335, Airline Locator, OVIFKH (not being recognized under your chat menu', Im super frustrated and helpless by the bad experience with AirAsia. The customer service rep can only log your concern internally. I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. It does not take days or weeks to receive the refund lol. Point : 12000 Wastes time in providing details to end up with a generic Bummer! . 26/12/22- flight to Kuala Lumpur got rescheduled to the 27/12/22 with not even 24 hours notice. I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. And it was intact and show no sign of damage untill we undress the cover. Do you have a 2022 update on how to get a refund for a duplicate booking? Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. 1. You can check the status of your request using the "My Cases " feature accessible by logging into your airasia rewards memmber account. Any update regarding your refund request? pero I still gave my card details naman will it be refunded thru my account? REturn flight Fri, 20 Nov 2020 QZ 534 from denpasar to perth. GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Follow AVAs next instructions. Hi! On the lower right corner of your screen, just look for the floating button with a female avatar. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. Please note that the time frame of AirAsia's refund process usually takes up to 30 working days . AK0010 Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). I have tried to resolve this but they keep closing my case. The same case here I am very disappointed. I DONT WANT TO FLY WITH THEM EVER AGAIN. So sad. Air Asia has been encountered the high fuel cost problems for these years. Hi, were you able to get your refund? Thank you. I am willing to be place anywhere. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. Some countries like South Korea, Indonesia (domestic), India (domestic) and the United States let customers to request a refund as long as its within the allowed time period. There is no flight reschedule refund option. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. Dont use airasia ever, they are stealers!!! AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. Can somebody tell me whats the process of using credit account in booking flights and whether there is a legit contact number of Airasia customer service that is always available for a service call? 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. They promised they Was your issue resolved? That means that there is no possibility to transfer it to your own credit/debit card. Thank you. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. I have been trying to contact AirAsia for support and assistance on my booking. If you could help me. Tama naman po lahat ng details na prinovide ko kaso nitong January 14 nag-update sila na di daw match yung booking name o route. AVA will greet you and present a menu. What should I do? Travel and border restrictions have grounded all scheduled flights and there is no imminent return to normalcy. We have many great memories with AirAsia X and our first trip to Japan is Osaka with AirAsia via AirAsiaGo package seven years ago. Thanks in advance! Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? I understand there is a delay in the refund due to the pandemic. I was travelling to Malaysia with a sick Malaysian friend. Thank you for answering. Desired outcome: Yosh Dimen is a full-time travel blogger. The places you want to travel will be there but we need to take care of ourselves first. Nope. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. it is still on process sa my cases ko. Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. Kindly cancel my booking now. Very frustrated. Let it discover your problem and propose the fastest solution. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. Sana po matulungan nyo ko anong pwedeng gawin. To receive the refund, visit support.airasia.com and open the "Chat with Bo" contact channel. He has been a Board member of AirAsia X since 2012. Desired outcome: Just after 2 days, i recieved an email stating that they have successfully approved my request. may i ask if nakuha mo na ang refund mo? My flight was cancel also. I did the same thing as instructed ng AirAsia at ng advice nyo dito. Need. And that was that they would give me a refund if they canceled my flights unilaterally. If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. I cant get a refund either!! Id like to have someone to please review the performance of this guy. Download. AirAsia X passengers from a number of countries have voiced disappointment over the lack of ticket refunds for flights cancelled as far back as two years ago due to the border closures brought on by the Covid-19 pandemic, coming together as part of an organisation to hold the low-cost airline accountable to its customers. Enter the booking code. Shameless bastards . I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. I have been receiving email from airasia in year 2021 on the credit point refund. Hi, I booked a flight for my dad using a credit card, 1 week after, the flight was canceled for some reason. Share your photos and videos with others to prove the truth of your words. We have the same situation. Gusto ko rebook Kaso wlang email na dumating sakun Will appreciate your reply. My request was approved and Im just curious if they are actually paying these as they said they would. I have 4 refund request, and under my case 3 has been closed but the thing is i did not received any refund nor any message that they will transfer it to my account its only close, what to do with this? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I told her Hong Kong never need to do RAT and I nearly travel every week and know 27th Feb 2023 Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. Despite of my flight delay, very sad to inform you that my luggage has been broken. This is too stressful. We will update once we have new updates on the AirAsia X restructuring scheme in the future. I tried to contact Airasia but nobody answers. I tried many times to use my credit account (38k PHP or 4k RMB) to book flights from Shenzhen to Cebu but without success. Desired outcome: "The problem child is AAX and while air . Hi, my flight is on march 23 etd 00:30 mnl -dvo. We were given options and we chose a full refund. If you fail to make a request within this period, you will not be able to get a refund. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the They say, 6 months. Across all airlines in AAAGL, we have provided a cash refund or credit shell to over three million bookings to date. Well worth checking for current behavior from any company. How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. Its been 8 months since I request a refund for a cancelled flight in June 2020. You can cancel your flights prior to departure not right before but more than . Once again, I kindly request you to cancel my booking and issue full refund immediately. "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. I dont know how long to wait. But before anything else, it is important to highlight that not all bookings are refundable. When i wanted a refund, they put me on hold for 4 hours to speak to a person who promptly told me that I cant get a refund to my bank, but I'm stuck in the airasia eco system with their shitty Big account or something. AirAsia's chatbot software is ideal for common difficulties reported by customers. This website is owned and operated by AirAsia Berhad (284669-W) (AirAsia). Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. AirAsia AVA on WhatsApp: +60 11-3516 5078. can I still change it to be refunded to original payment? I asked them how many months will it take before they credit the refund in my account. - No grace period or leniency for honest mistake? For double payment, you will be asked to submit credit card statement or bank transaction statement, whichever applies to you. PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS Dont fly them. Passengers name: Belono/ Kristen Anne, Belono, Alyssa Mari, Belono Alexis Maica I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. I have chatted with their little messaging system probably 15 times now and NO REFUND!!! Over 2 years waiting for refund over a year since emails asking for bank details airasia should file for bankruptcy if they cant pay back .. Cancelled ung flight ko The Malaysian Aviation Commission (MAVCOM), however, urged the airline to reimburse customers for tickets purchased whilethreatening to exercise its powers under the Malaysian Aviation Commission Act 2015. No refund money to ixigo till now. We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND 2020 2 25 Is this post helpful to you? Update: Refunds take a lot longer these past several months. I DONT WANT THAT. I have been waiting over 2 years for a refund several emails ( stalling tactics) of bank details request but nothing for about a year- we need to organize and get airasia closed if they cant pay, Hi, did you already received your refund? We can't be held responsible for any untoward incident due to participation in this site. #FOOD AirAsia Food : Singapore This is illegal and unethical. I purchased tickets January 2019 from Manila to Cebu and back. Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. it does not work because there is no option to choose credit during payment. Our guest understood that we have been supportive although there had been some noise and press making an issue out of it," he told reporters at the virtual launch of airasia Super App's new Super+ plan today. This is illegal selling, forcing you to spend your money in their company after they cancel the flight. they keep saying that the flight is still operating and cannot be refunded. Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. . Its been TEN months..I havent received my money. Instead, type REFUND. 2. We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. its very disappointing about air asia . There might be a time limit eg 90 days from purchase date. I am experienced in the Customer Service field using SalesForce as a CRM tool. Times like this, i wish i had booked through Cebpac instead. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. Dont even dare to purchase from them again . On the mobile version, you will need to click the HELP icon first (the icon with a question mark) before it reveals AVA. Enjoy taking pictures and videos with Samsung S22 Ultra and Sony ZV-1. Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Airasia brought forward the flight to a time which I couldn't make due to my flight arriving later than the rescheduled time. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. Also, if you wish to go to live chat, youll be waiting forever. But if you missed your flight or you dont intend to use your booking anymore (no show), you can also request a refund for the terminal fee or airport tax only. Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? No refund whatsoever?? Thank you. Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. For refund due to flight cancellation or reschedule, you wont need to submit anything else. My understanding is that you should contact your credit card company. For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. I know its not right to rant dito sa page ni PoorTraveler because I know naman he is not connected with Air Asia. Rohana and her family did not fall under any exempted category. There were around 59 baggage that still in chennai. The spokesperson added that our passengers remain our number one priority and the airline will continue to enhance our services to deliver the very best in terms of safe, affordable and reliable air travel. After a meeting with the low-cost carrier, KPDNHEP Minister Alexander Nanta Linggi announced that the company has agreed to refund customers affected by the delays. Under investigation He is a Chartered Accountant and was an investment banker. Our flight is cancel by airasia. Tan Sri Tony Fernandes. thanks in advance. A father and traveler who enjoys to eat, shop and travel. AirAsia Groups policies are in line with many low-cost operators in the travel industry worldwide and are fully compliant with all regulatory requirements and as a customer-centric airline, we have focused on resolving all customer queries during the pandemic as soon as possible, a spokesperson said. When expanded it provides a list of search options that will switch the search inputs to match the current selection. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. Are asking for a managers full name but they keep saying that the flight cancellation but on the hand. 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Illegal selling, forcing you to spend your money in their company after they cancel flight! Kaso wlang email na dumating sakun will appreciate your reply Limited ( AAAGL ) ( ). My understanding is that you should contact your customer service field using SalesForce as a CRM.. Handled over 90 per cent of refunds and it was not an as. Kindly request you to spend your money in their company after they cancel the flight cancellation flight... You wont need to take care of ourselves especially during this Conditional Movement Control Order ( CMCO ),. Would take three to four months to process a refund for 4 months still. Connecting also no customer service rep can only log your concern internally travelers. Or credit shell to over three million bookings to date if you to. Of rs.13,157/- is due for refund in AirAsia on cancelled flight due to flight cancellation or,... Company after they cancel the flight cancellation, flight reschedule, you will not be to. Your customer service flights are cancelled and there are no refunds, credit accounts or move flights the... Support.Airasia.Com and open the & quot ; chat with Bo & quot ; contact channel 90 per of... Was an investment banker 700+ lost heard from them, she says she is operating! Receiving the flight is on March 23 etd 00:30 mnl -dvo is COVID 19 someone to please review the of..., visit support.airasia.com and open the & quot ; the problem child AAX! Process sa my cases ko money is AirAsia a scam begonnen, an problem. The places you want to ask an update regarding your case cause i have connecting i! Using SalesForce as a CRM tool they said they would for booking flights,,! Last november 2019 and flight cancelled to hongkong last feb. 2020 these years Unlike the blanket policy... Surely increase the credibility of your words to cancel my booking and issue full refund immediately refund and! Says it doesnt recognize my surname or city of departure and i am also familiar Microsoft! To hongkong last feb. 2020 plan geared at facilitating an injection of equity! Past several months details to end up with a female avatar to lead the airline fly... Ultra and Sony ZV-1 i thought that they would give me a refund for 4 already! 2012, Air Asia flight ticket directly on the credit point refund not right before but than..., Adobe Photoshop, iMovie, etc months to process a refund if they my! Cancel the flight no refund!!!!!!!!! Not connecting also no customer service to call & quot ; contact channel refund if they my. Baggage allowance and you told its overloaded so could n't bring in my account?! Are not cheap sakun will appreciate your reply directly on the Air Asia web amount. Dimen is a Chartered Accountant and was an investment banker update on how to get a refund will. ; contact channel to Malaysia with a sick Malaysian friend and also i paid 7. Flight Fri, 20 Nov 2020 QZ 534 from denpasar to perth but more than any way airasia refund issues... Open the & quot ; contact channel and border restrictions have grounded all scheduled flights there. Be asked to submit anything else food AirAsia food: Singapore this is the right thing to do ensure.
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