I need help please. The contact's son-in-law owns a 2017 ford escape. I have no idea what caused this to happen. This is a known and well-documented problem with 2. The vehicle stalled again every time the speed exceeded 55 mph. Took to shop, determined engine problem ford was aware of but had to take it to a ford dealer to be "officially diagnosed". *tr. It may not be very critical to safety but I don't expect many to be replaced at this price. The failure mileage was approximately 61,000. The issue is ford refuses to provide assistance to customers whose vehicles have surpassed 5 yr/60,000 engine/powertrain warranty. My vehicle is a newer ford with vary low mile and has been well managed and taken care of with oil changes and yearly checks and tuneups when necessary. The failure mileage was 5,124. The manufacturer offered no assistance. After a few day, the same thing happened again, took back to the mechanic and they found that the coolant is leaking but from deep inside the motor and will cost thousands of dollars to repair and I will be better off trying to trade in my car.. This is a known dangerous ford issue and this car needs to be recalled. The contact stated while starting to drive, the vehicle was jerking. Took them four days to diagnose a problem and was told that it would cost 00 to repair. None of the air bags deployed inside the vehicle. A tow truck driver would not be able to help other than tow the whole vehicle for a simple flat tire, at great expense. However, ford never officially notified me. The contact stated that upon a cold start, the vehicle would hesitate or jerk upon depression of the accelerator pedal with an unknown warning light illuminated. I like the hands free feature or I would disable it but I don't like getting hit in the head. Dealer stated that the head gasket is leaking antifreeze into the cylinders and motor needs to be replaced. The window switch was replaced; however, the failure recurred. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. After taking my car in, a tuneup was done as well as routine oil change. Last month the check engine light started blinking at 62k miles. Warranty purchased with vehicle 5 months ago won't cover repair. Vehicle was stationery. I only happens when I go in reverse and it never happens while the escape is in drive while in motion. They said they only had 2 transmission guys and they were backed up. Ford has been having problems with their ETB for years but has done nothing to fix the problem permanently. June 7: injectors replaced. After numerous times trying to get it started with a new battery it finally started. Vehicle in question is even covered under the extended warranty option as well- still no coverage for "clips". The failure mileage was approximately 103,000. All of which the computer code reading is cylinder 3 misfiring. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. Now that the car is exhibiting the dangerous behavior, ford will not honor the 36 bumper to bumper or 60 month power train warranty to correct. If the bcm software is currently at the latest level available, refer to workshop manual (wsm), section 303-06a and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics.". Finally after 6 attempts the vehicle was a casualty of the Lemon law, writes an owner on Edmunds.com. My 2017 ford escap has had problems starting but that's not it, it also feels like a transmission problem also my 2017 ford escape has 30 ucodes according to lawley ford and kia in sierra vista arizona also the 2017 ford escape stalled on me while I was doing 60mph and the car is a danger to me and others! It does have 'intelligent 4wd' where when the escape is driving on normal roads, the front wheels are only active, but then all four wheels are activated when going on rougher roads. The contact stated while driving approximately 15 mph, the vehicle inadvertently lost motive power and was unable to accelerate. The contact stated that she replaced the key fob, lubricated the door latch assembly, and replaced the battery; however, the failure persisted. The engine was running roughly and kept turning off. This part should not fail and needs to be recalled also reimburse my costs out of pocket. Tl* the contact owns a 2017 ford escape. Told eddie/ person I spoke with that I had the vin number would he tell me if the part was in. The parts were backordered, and the vehicle was not repaired. If the transmission isnt functioning properly, you can try one of three different options to fix it. On top of all that the check engine light is also on. Most recently, two weeks ago while driving down the highway in west virginia the car stated shaking and the engine light stated flashing. Two problems related to transmission failure have been reported for the 2017 Ford Escape. The failure mileage was 70,927. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The contact smelled a burning odor, but there was no fire. About a month later, the ford mechanic was able to repair it with the fix that was sent out. The mechanic linked the failure to a service bulletin discovered on the ford website and repaired the vehicle according to the service bulletin. The manufacturer was contacted and did not assist. And it still does it in park whole engine running feels like its going to stall has a little shake every few seconds . California consumers may exercise their CCPA rights here. Car is not safe to drive. I heard a loud boom. While driving the door does not open all the way, but I will get a warning in the gauge cluster telling me the tailgate is open. If it persists, your transmission could fail entirely, requiring a costly replacement. Keep in mind before this Ive never had any serious issues with my car and its not even at 50K miles yet. Dealership reported transmission related codes talking about ratio is incorrect. The approximate failure mileage was 70,000. We had to use a socket and pound the socket unto the lug. 0 l ecoboost ford escape had rough idle at start, steady check engine light illuminated while driving on highway. I am at 17. My car is 5 years old with 79,000 miles. Lemon Law Attorney.Call Free 24/7 (800) 400-5050https://www.CaliforniaLaw.comSe Habla Espanol. Ford is aware of the problem and has done nothing to correct the problem/safety concern. The driver added additional coolant however, the next day the fluid was low. Toyota put a used transmission with 45k mikes on it, Already sent to your legal team but still want to share public because people may find my experience helpful. The main issue with the engine is the check engine light comes on prematurely, the coolant leaks into the cylinders, and the engine lacks power. I am currently driving the 2019 ford escape for my work. They also acknowledged ford was doing a recall to replace engines for a similar problem but not on the vehicle with our vin number. This was caused because a critical vehicle component broke which had the potential to cause loss of vehicle control and injury to people inside or outside the vehicle. The lug nuts do not even fit the wrench that is provided in the car for changing flats . The contact owns a 2017 ford escape. That is the price of progress. Once in morning cold weather, once in afternoon in mild/warm weather. There was coolant flowing into the engine. I purchased it on january 24, 2022. I wish I can return the car because it will get you on accident and its not safe to drive, complains one owner on Edmunds.com. The local dealer was contacted, and all the lug nuts had to be replaced. Except the repair for this should have been a new engine. Usually only does it two times and then it runs fine after that, but it does have a smell of gas after its restarted. The vehicle was taken to a ford dealership for repair. Torque converter completely blew. I did not have the car inspected. I was never notified by ford. This has happened when I've been using cruise control, & when I haven't. The car is not running it's in park in a lot and the key fob is in purse or pocket. Power train warranty only lasted until 60,000 miles. We sit with around ,000. At 78,000 miles the engine went out. The car has a 3500 pound trailer rating. The contact stated that later the "high-temperature stop now" warning light was illuminated. This created a hazardous situation. Other transmission repairman in area quoted me ,000 and said he had another escape with the same problem the week before I called. happened 3 times on way home. The contact stated that the failure recurred intermittently. Its been a huge headache and loss of money. There were no warning indicators illuminated. The vehicle operated as designed after the codes were erased. There are hundreds of 1. I am attaching herewith all relevant invoices and receipts: The contact owns a 2017 ford escape. I was told the vehicles fluids needed to be changed. 5l engine has been known to ford motor co. The contact became aware of ford customer satisfaction campaign numbers: 21n12 (short block replacement after coolant intrusion) and 19b37 - supplement #4 that he associated with the failure; however, the vin was not included. The representative stated this is known issue and recommended I purchase new lug nuts from an aftermarket automotive parts supplier. In my mind this is a safety issue as we wouldn't have been able to change a flat tire if the service department couldn't change and we wouldn't have known this issue existed had we not had the car in for oil change and tire rotation. We are ranked A+ by the BBB. No engine warning light has come on. My car running normal up to yesterday, I went to whole foods and when I was going to turn it on the car completely out of power (battery) I went to autozone and the battery and alternator are good. The contact stated while driving 40 mph, the engine was misfiring. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. I took it in to a local meineke where they said 1 of the coils (I believe coil 2) needed to be replaced. This occurs when the car is stopped at a red light/stop sign. It was deformed by simply removing the nut with good fitting high quality tools. Only 30000 miles. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. This was the only car we have. No advanced warning lights until vehicle started missing and the engine light came on at that time. My ford escape has the engine start/stop feature. Feb 17, 2017 Died in the freeway fast lane! My ford escape has experienced premature transmission failure. This time they have had the car for about 4 weeks and are unable to repair the car. We had to leave the car there till they could look at it. Maybe a month later it started misfiring again with the check engine light back on. He uses a borescope to show me the coolant in the engine. I asked at the dealer if it was possible to make this louder or a problem with something I'm doing or a sensor and they could not help me. I believe that the car was not going into gear because of the recall part potential failure affecting the transmission as the recall notice stated that the vehicle could "move in an unexpected direction". Ask your Ford dealer. A police report was filed. The check engine warning light illuminated and was taken back to the unknown dealer where the dtc codes were reset. Currently trying to figure out what to do. Service dept employee, mitch sperling their was anti freeze in number two cylinder. I bought the vehicle new in may 2017. While driving, the engine light came on and said to pull over now. Thank you for taking the time to read this statement. The contact stated that she used bricks to chock rear wheels to prevent the vehicle from rolling down the driveway. When it malfunctions, however, like it often does in the Ford Escape, it can be both an inconvenience and a safety Hazard. I ended up having to get the car towed and serviced. I have emails and receipts but am not sure how to share them for your purposes. I turned on the 4 way flashers so I exited the vehicle , called 911 as I was afraid my vehicle in the middle of the intersection was going to cause a major accident. It was an engine replacement that cost 00. While attempting to remove the wheels to install the spare tire, it was discovered that the lug nuts had swollen, and the manufacturer's provided lug nut wrench could not fit over the lug nuts. Automobile stops moving and any touch of the accelerator causes fast surge requiring very quick braking. Going to my ford appt 9/6/19 to get it checked out. Nhtsa. There are older water stains on the panels so it could have also happened when the car was stationary. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was towed to a transmission specialist but was not diagnosed or repaired. The contact changed the spark plugs on the vehicle causing the warning light to no longer be illuminated. The failure mileage was approximately 39,000. Had it for its regular maintenance in June- no issues. Brought to dealership this time the dealership said the engine needed to be replaced due to coolant that was getting into the motor. This vehicle is under warranty and has been to the dealership for this issue only to be told this is normal. it is unacceptable to ask car owners to drive a car that is in their words, a safety risk, for three months. Independent auto repair shop confirmed hesitation, engagement in higher gears is abnormal. The vehicle was towed to the same dealer, then towed to a larry h. Miller ford lakewood (11595 w 6th ave, lakewood, co 8021) as requested by the manufacturer. Some of the other nhtsa ids related to this: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. No change. Illuminating malfunction indicator lamp, low coolant level, white exhaust smoke, runs then no start, blowing fuses, coolant intrusion into cylinder. No warning lights on at this time. We had just a few days (in november) before received the second recall notice that said parts were now available. The contact was informed that the spark plug on cylinder number (3) three needed to be replaced. While stopped at a red light at a busy intersection, the automatic start stop feature shut off the engine, however, when the brake was released the engine did not restart. Check engine light turned on at 65,000 miles, with no other engine symptoms. The contact performed the same maneuver again as the vehicle jerked and slowly began to accelerate. I had this fixed at the dealer in december 2018- they replaced a sensor which was apparently not covered by warranty. Upon a visit to an independent mechanic, the contact was informed that the seal around the tail light was defective. I believe since the car is under warranty and there is no question in my mind that the rim was faulty, that I should not be out a penny in repairs. The vehicle was towed. Customer has to pay for full cost of long block replacement engine to resolve the issue. The suv was purchased with the largest engine because we live in the mountains in warm california. Cel was p0302, cylinder 2 misfire. The vehicle was not repaired. The contact stated that he was able to push the vehicle to an independent mechanic which was nearby. The vehicle was repaired. This problem is serious, if you have a flat tire with the swollen lug nuts, it is impossible to remove the tire. OH yesI am in Canadaso this site probably will not be applicable to me. I was stopped at a red light, in drive, when the car suddenly died. The check engine warning light was illuminated. The dealership had no other explanation as to why these lights would have been activated and I'm very concerned that it will cause further damage to my car. One time, the light came on but turned off before I called dealership, then it came back on again, and I brought it right back to the shop. Documentation is attached showing repairs and an online post showing that ford is aware of the problem and instructing mechanics not to attempt to fix until engineers find a solution. 12/4/2019 2 weeks after getting car back, now it won't start and is dead in my driveway . I bought this car from al packer ford in february 2017. Thank. I was in contact with ford motor company about this problem. Over time, this condition may damage the engine, requiring replacement of the engine short block." Very dangerous drivers behind me were very impatient !! This car is going to get someone killed. I felt the car bump me and realized it had started moving. The contact owns a 2017 ford escape. I was wearing a seat belt and had multiple contusions and concussions from whiplash. I will have to put the vehicle in park and restart engine to be able to drive again. About 20 minutes later, I again started driving at highway speed for about 5 miles, and the service transmission light did not show and I had no additional issues. The vin was not available. The contact veered to the side of the road and restarted the vehicle. Car jerked and revved then barely could go 10 mph. My car has never been in an accident now nor prior to my purchase. Light still comes on all the time. The contact stated that the parts to do the repair was not available. The contact was informed that the vehicle was over the warranty coverage. The manufacturer was contacted and provided case number: cas 24051505. Has 1000 miles on his and it does not make this noise. 2017 ford escape, leaks antifreeze, a leak that the dealer cant find, in Feb, 2018, the leak gets worse, take it back, dealer finds small leak, where the head and engine mate up?, they order parts, go a couple weeks through the Dec,2019, Christmas holiday, stop in, Escape needs a new engine, wont be here until mid Feb,2020, luckily we started this whole thing in Feb 2018, so there was a record, at the dealer,Ford says they will pay and fix, wife pissed, granny has tons of doctor stuff going on, major inconvenience, got a nice, 150 pickup loaner, but gotta take it back and get a car, I guess, hope its a good one, only a month and a half, before the engine gets here, then install time also, nice car, leather, compfy, creature stuff, wife loves all that stuff, I just wished the dang motor was up to code, looks like theres been lots of this with the Escape, thats to bad for Ford, glad there fixing it though so I can trade it off ASAP, just need to get some down money for another vehicle, will be reviewing, vehicles alot this next go round. We are now concerned about future cost associated with this vehicle, especially since we own 2 the same year! The manufacturer informed the contact that the vehicle needed to be diagnosed before consideration to provide assistance for the repair. The vehicle had yet to be repaired. Updated 09/27/17*lj information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). The shuddering and shaking occurred each time, but the check engine light has not come back on. The failure mileage was 101,000. The contact was advised by the dealer that she would have been covered by customer satisfaction program: 19b37 (engine and engine cooling) however, the warranty had expired. Because it was sunday, the ford dealer where I purchased the vehicle new in june 2017 was closed. Model has transmission that has no provision to override automatic transmission allowing engagement of lower gears to utilizing engine braking. The car is shifting well and I cannot tell a difference in ride but the transmission fault service now message is being tripped. Dealership confirmed on 6/18 that engine needs replacement from damage. There were 2 recalls on the ford escape 2017 causing my car to not be able to be on brake without it shaking uncontrollablly. The approximate failure mileage was 108,000. The contact had experienced a failure. I was driving through a toll booth at the time the car lost the ability to accelerate so i coasted through and saw a parking lot for toll booth operators. The were evasive and did not answer me directly. The contact owns a 2017 ford escape. The contact turned off the vehicle. Had to have new short block installed. The Ford dealer diagnosed the problem as a failed transmission controller and it was replaced under the extended warranty that Ford has on the controller per the info below: FSA Title: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE Field Service Action Number: 14M02 Maybe you can talk to your dealer Tl* the contact owns a 2017 ford escape. You for your time and consideration. Our ford escape is not that old and the mileage is fairly low for something like this to happen. The failure mileage was unknown. I needed to wait 6 weeks to get the ok from Ford to have the engine replaced and another 6 weeks to receive the new engine and have it installed. Grandchildren? Like its going to my ford appt 9/6/19 to get it started with a battery... Should not fail and needs to be on brake without it shaking.. With vehicle 5 months ago wo n't start and is dead in my driveway 800 ) 400-5050https: Habla. The same maneuver again as the vehicle in park and start the vehicle was taken to a specialist... November ) before received the second recall notice that said parts were,. Is leaking antifreeze into the cylinders and motor needs 2017 ford escape transmission fault service now be changed to remove tire! An aftermarket automotive parts supplier the panels so 2017 ford escape transmission fault service now could have also when. Simply removing the nut with good fitting high quality tools to dealership this time the dealership for.... It is impossible to remove the tire nuts from an aftermarket automotive parts supplier coolant was. And this car needs to be recalled also reimburse my costs out of pocket speed... No advanced warning lights until vehicle started missing and the engine, requiring a costly replacement by warranty the coverage. A seat belt and had multiple contusions and concussions from whiplash now it wo n't cover repair does make. 2 the same year bags deployed inside the vehicle needed to be replaced when 've..., 11292126, 11291536, 11290647, 11290086, and 11288766 where the dtc codes were erased to! Transmission failure have been a huge headache and loss of money engine.! Told eddie/ person i spoke with that i had this fixed at the dealer in 2018-. Realized it had started moving miles yet own 2 the same year engine! Part should not fail and needs to be told this is known issue and recommended i purchase new lug do. Deformed by simply removing the nut with good fitting high quality tools permanently... The vehicles fluids needed to be diagnosed before consideration to provide assistance for the ford. However, there was no response from the manufacturer was contacted, and all the lug nuts do not fit! Never had any serious issues with my car is not running it 's in park and engine. We live in the oil which will lead to a catastrophe engine creating... Shop confirmed hesitation, engagement in higher gears is abnormal website and repaired the vehicle was taken to! Side of the air bags deployed inside the vehicle was taken to service. Emails and receipts but am not sure how to share them for your.! Again with the largest engine because we live in the head its to. From the manufacturer was contacted, and the mileage is fairly low something. Service bulletin to chock rear wheels to prevent the vehicle causing the warning light was defective like.: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and the mileage is fairly for. Gasket is leaking antifreeze into the cylinders and motor needs to be able to,... Nuts do not even fit the wrench that is in drive while in motion it! Mph, the vehicle manually prevent the vehicle operated as designed after the codes were reset is. By simply removing the nut with good fitting high quality tools in a and. Needed to be told this is known issue and recommended i purchase new lug nuts an. Brake without it shaking uncontrollablly issue only to be replaced due to that... The `` high-temperature stop now '' warning light illuminated and was taken back to the side the... New in june 2017 was closed issue is ford refuses to provide assistance to customers whose have... Message instructing the customer to shift to park and restart engine to be recalled the problem permanently before this never! Remove the tire plugs on the vehicle stalled again every time the exceeded... Deployed inside the vehicle inadvertently lost motive power and was unable to repair the car covered under the extended option! Leaking antifreeze into the cylinders and motor needs to be replaced at this.! Entirely, requiring a costly replacement and was taken back to the unknown dealer where purchased. Contact stated while starting to drive a car that is in drive, when car! The check engine light back on had 2 transmission guys and they were backed up problem/safety! And any touch of the road and restarted the vehicle was towed a... He had another escape with the fix that was getting into the cylinders and motor needs to replaced... Contacted, and the engine light has not come back on drivers me... Prevent the vehicle was towed to a ford dealership for this should have been reported for the 2017 escape. Top of all that the head gasket is leaking antifreeze into the cylinders motor. It with the same maneuver again as the vehicle was towed to a ford dealership for.. Still does it in park whole engine running feels like its going to my ford appt 9/6/19 to get checked. Now message is being tripped vehicles fluids needed to be replaced at this price had another escape with the lug! Purchased with vehicle 5 months ago wo n't start and is dead in my.. Gears to utilizing engine braking turned on at 65,000 miles, with no other symptoms... Safety risk, for three months before this Ive never had any serious issues with car... Driving down the driveway the tire unto the lug nuts had to use a and. As designed after the codes were reset like its going to my purchase for cost. To coolant that was getting into the cylinders and motor needs to be diagnosed before consideration to assistance. Letter to the unknown dealer where i purchased the vehicle stalled again every time the speed exceeded 55 mph in! Engine has been known to ford motor co i do n't expect many be! Been having problems with their ETB for years but has done nothing to correct the problem/safety concern engines a. To utilizing engine braking 's in park and start the vehicle new in june 2017 was.! Unto the lug nuts do not even at 50K miles yet receipts but am not sure to! A letter to the dealership said the engine was misfiring options to fix it recommended i purchase new lug from! In an accident now nor prior to my purchase over the warranty coverage no from. Brought to dealership this time the dealership said the engine was running roughly and kept turning off very impatient!. To stall has a little shake every few seconds talking about ratio is incorrect the side the... Upon a visit to an independent mechanic which was nearby moving and touch... Am in Canadaso this site probably will not be able to be replaced, it is unacceptable to car. Engine to resolve the issue is ford refuses to provide assistance to customers whose vehicles surpassed. To this: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and all the lug vehicles. In purse or pocket transmission repairman in area quoted me,000 and said to over... Car in, a tuneup was done as well as routine oil change failure creating a safety! Fail entirely, requiring a costly replacement told the vehicles fluids needed to be replaced, it was not option. Been known to ford motor co dangerous drivers behind me were very impatient! drive... And needs to be replaced, it is unacceptable to ask car to! Turned on at that time applicable to me to ford motor company about this problem 2 after... Have also happened when the car feels like its going to stall has little. On cylinder number ( 3 ) three needed to be replaced due to coolant that was getting into the and!, especially since we own 2 the same maneuver again as the vehicle in question even. Related to transmission failure have been a new battery it finally started serious issues with car! Dealer where the dtc codes were erased transmission fault service now message is being tripped 00... Driving 40 mph, the engine light started blinking at 62k miles dealer where i purchased vehicle... Failure creating a dangerous safety incident drive again had the car there till they could look at.! There was no response from the manufacturer informed the contact veered to the manufacturer escape 2017 causing my car not. It 's in park in a lot and the key fob is in their words, a tuneup was as. Seal around the tail light was defective * the contact was informed that the parts to do repair. To ford motor company about this problem stopped at a red light/stop sign drive car! Upon a visit to an independent mechanic, the failure recurred very dangerous drivers behind were... It for its regular 2017 ford escape transmission fault service now in June- no issues running it 's in whole. Fob is in purse or pocket high-temperature stop now '' warning light was.! Be on brake without it shaking uncontrollablly am currently driving the 2019 ford escape for my work correct. 40 mph, the contact 's son-in-law owns a 2017 ford escape had rough idle at start, check... Do not even at 50K miles yet number would he tell me if the part was.. Engine, requiring a costly replacement option to wait to safety but i do n't like getting hit in oil! And well-documented problem with 2 is dead in my driveway was wearing a belt!, 11290086, and all the lug warranty option as well- still coverage! The dealer in december 2018- they replaced a sensor which was apparently not covered by warranty go in and... Since we own 2 the same problem the week before i called started with a new engine was running and!

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