A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. Lazy Boy fabric protections are worth it. California residents, please see the They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . Different fabric protectors work on specific fabric types. If you paid $1500-$2000 for your furnishings, the plan would cost $199. Made with innovative technology surrounding each fibre, iClean fabrics repel spills, creating a barrier that protects your upholstery before turning into permanent stains. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. Floyd Three-Seater Sofa and Chaise Review. They will not repair their products. They coat fabrics to help keep liquids and dirt from penetrating the fibers.. When the cats damaged the furniture we submitted a claim. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. 31. Normal soiling, wear and tear, tassels, decorative nails, Fabric and leather stretching or wrinkling. Again, the delivery folks came on time and this time the back of chair was already connected to the bottom. Our channel explores topics that range from furniture, interior design, and home dcor. It would be pretty inconvenient to run out of spray with, say, two deck chair cushions untreated. " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 Entertain with cabinets perfect for servingand storing. According to them, we are the problem. When we made a claim, they did not bother coming out. Show off your style inside and out withthese dressers. Then nothing -- so I called and they said they again hadn't received them. Reflect your personality with strikingaccent mirrors. This furniture protection service covers more than the one-year. Its a duable fabric (not cheap looking) that is most likely . With styles for every taste, our loveseats are a perfect fit. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. While many companies offer furniture replacement guarantees, their plans are pro-rated over the plans lifetime. I am buying some furniture that is upholstered in leather look microfiber material. Lightly clean the area with neutral soap and water Receive a personal style analysis with furniture choices just for you. The best fabric protectors are lightweight in texture and effective at shielding upholstery and furnishings, making them easier to clean without affecting the color and finish of the material. If you have further questions relating to your particular piece of furniture, please contact your This comment was posted by a verified customer. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. Can't sit straight on it anymore, and gives constant backpain. Its a total hoax we paid a total of $375.00 and when it came time to clean the stain or replace the part, nothing was done but only after we battled with the service company completely affiliated with La-Z-Boy Furniture for over 6 weeks. Style and comfort with a modern high leg recliner. Spice up your dining table with chairs inevery style. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. They have absolutely no brains (I said what I said)and you cant reason with them, ever. While most fabric protectors are safe to use on a range of fabrics, its best to test an inconspicuous area before spraying the entire surface. However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . The cost of the plan depends on the price worth of furniture. See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management It's a chair. I purchased 2 lazy boy recliners in 2006. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They will provide you with a 1-800 to reach out to should you require service or need La-Z-Boy replacement parts. But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. Still need help? For any damage on the stated materials, you get an official repair from lazy boy agents at no extra cost from the original purchase and protection plan subscription. Blot until dry, repeating Previous couch of a different, cheaper brand never ripped after 6 yrs. Answer 1 of 9: I would like to know if anyone does have a fabric / yarn / craft shop in central Budapest to recommend. The answer to this question can tell you a lot about how the retailer will service your furniture. light cottonterrycloth. I will never buy anything from lazy boy again and I tell everyone the same thing. This will surely increase the credibility of your complaint. Stain protection usually extends the warranty on fabric for 5 years. Get 25% Off Select Items. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. See in-store for the full price list. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Quick-drying formulas are available, however, and theyre ideal for high-traffic, heavy-use pieces like an entranceway rug or family room sofa, which can be used fairly quickly after treating. Aerosol sprays are easy to apply, but these products come with environmental concerns. Upgrade your downtime with a stylishrocking recliner. Liquid rings, heat marks and gouges on wood and stone. What a disaster. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. Worst is the sectional. Pile fabrics may require Outdoor fabric sprays usually offer better weatherproofing and UV fade protection to make outdoor furniture easier to clean and maintain. You can use a hot glue gun instead. We had to pay for the repair ourselves and wanted everyone know that la z boy isn't the store it use to be. A room where you can spend time making memories with your family; comfortable yet durable enough to handle lifes hard knocks. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. Keep reading the best lazy boy recliners reviews as below. This review was chosen algorithmically as the most valued customer feedback. We manufacture a full line of comfortable products for the living room and family room, including the our famous. You can use this credit for up to 50% of the value of new furnishings. $99.99 delivery Mar 6 - 10. first. Heart breaking experience, delivered chair feels nothing like the showroom chair, angle is totally different, leans forward when sitting.Customer service rep came out and said " you didn't buy the chair in the showroom, you bought this one".$1200 uncomfortable chair is now mine since they conveniently waited until the return period was over to inspect it, STAY AWAY, We purchased 2 new recliners a week before Xmas. The 10 Best Coffee Tables of 2023. With the increasing number of satisfied customers, we are left with no choice but to say Yes!!! They assume the warranty will make it right. 4) La-Z-Boy has an extensive distribution network that ensures products get to customers faster. Drying time varies from product to product and can range from 10 minutes to overnight. Both had problems. This special formula keeps your furniture soft-to-the-touch feels great to sit on. Neutral colors transition effortlessly from season to season. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. That's why these ratings are so low. Due to their chemical ingredients, many fabric protector products have a strong smell. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. Stop by our location any time, or get in touch with us at 252-447-3648 for more information. Many others in the furniture industry cover only food and beverage stains. Meet duo. Its odorless once it dries, and it provides long-lasting protection against stains and makes treated fabrics easier to clean. It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. Comfort. Spot clean only with a water-free dry cleaning solvent. I then asked to speak with her boss, explained the matter, he asked me to send photos and he will send out a repair kit for the repairman to use. Called corporate Lazy Boy (who sold me the contract) they said they have no control over Furniture Care Protection and I would have to work it out with them. Get the SoftClad fabric protector spray on Amazon and at Walmart. If nothing ever goes wrong, most furniture companies wont provide anything extra. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. Always The La-z-boy recliner has some cardboard parts inside it. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. Sounded good but was a bold faced lie. If spills do occur, attend to them quickly remembering to blot, not A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. Is Lazy Boy iClean worth it? Myself and my husband live in the house no children. No, La-Z-Boy doesnt have a lifetime warranty on any of the products that it sells, however, they do have one of the longest limited warranty options in the industry, with a decades worth of warranty coverage for almost all of their items. Price: $29-$7498+. The TERMS & CONDITIONS prevent the buyer from any recourse. They have sent me 3 different technician who all ordered parts, because I guess they don't know what there doing, and every time you call you wait hours upon hours for them to answer. Worst is the sectional. The protection plan provides electrical components such as cables for an adequate replacement at no extra cost. Even the best-behaved kids can cause damage. Absolutely ridiculous. Compare. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. That experience tells me it is a scam. Chill Sack Review. Clean spots or stains from the outside to the middle of the affected area to Many retailers will out-source their service department, including logistics, operations and technicians. JavaScript is disabled. This spray formula is designed to repel water-based spills to create stain-resistant, easier-to-clean surfaces. The iClean warranty covers three years for cleaning stains on leather and fabric materials. I'm sure that's why customer service has vanished. La-Z-Boy: Don't Clean Your Leather Chair With That Leather Chair Cleaning Kit We Gave You 7.10.12 9:00 AM EDT By Laura Northrup @lnorthrup ( nickb_rock) When Stephen bought a pricey. After researching various retail stores, I discovered that La-Z-Boy prices may range between $629 to $3,689. Within a week I had blisters over most of my body. Never buying from them again! Wed love to help you create the perfect room in which your life can happen. Contacted La Z Boy, again, twice, starting to see a trend in (lack . Well 2 months plus later we call and ask what is the problem. Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. La-Z-Boy Privacy Notice. So you really have no protection. Before using any spray, read the label directions to make sure it is safe on your intended surface, especially for delicate fabrics like velvet, silk, and some leathers. buffalo nickel 2005 worth Our luxurious . The furniture store will scotch guard it for us for another $150.00 when it arrives. The best fabric protectors are simple to apply and leave a clear, breathable, and effective protective layer. Therefore, there is a clear advantage to the La-Z-Boy Ottawa & Kingston plan in that full value can be replaced through the programs life. Yes, but the fabric protector may need to be reapplied after laundering. The following products are considered among the best fabric protectors for their usability, effectiveness, and affordability. Cracking and peeling of vinyl/renewed fabric, Furniture damage while in transit or storage, furniture used in commercial or rental activities, Natural characteristics that cause variations for handmade products, Costs/damages from repairs/cleaning carried out by anyone other than authorized technician of La-Z-Boy of Ottawa/Kingston. Period. I explained that are talking about TWO chairs. For more information on La-Z-Boy guarantees, check out the article. #1. This complaint was posted by a verified customer. Submit a complaint and get your issue resolved. What does the furniture protection plan cover? Now you do. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. Reviews & Guide), Lazyboy Recliners Fabric and Leather Care, Lazyboy Recliner Common Questions, Issues and Complaints (Solved!). By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. Great customer service starts at the top. Chart based on results from last 30 days. This simple step can help ensure that the product wont negatively affect the fabrics color or texture. While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. Customers who purchase the protection may also receive an extended warranty. Because of your information, I did not almost $400 worth of warranties today ! So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. This article will outline what La-Z-Boy Ottawa/Kingstons comprehensive protection plan offers so that you can make an informed choice. They made 2 appointments to look at the stain but never showed up. 1. Please note: LazyboyReclinersOnline.com is only a "guide/resource" website and we are NOT associated or affiliated with La-Z-Boy company. If you claim, they refund the insurance cost. They came by in Dec and said theyll send someone out. Scotchgards Fabric Water Shield can protect almost any fabric surface typically found in the home. Problem solved." Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. Do Rinse thoroughly with plain water to remove excesssoap. Both had problems. Overall: 8.3 /10. shield that prolongs the life of theleather. Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. The company simply delivered a new recliner. We bought an extended warranty with our recliners. Style with spaceto spare. We have been customers of Lazy Boy for over 30 years but this have been the final straw. It was about 200 per chair. Vacuum or brush lightly to removesoil. You dont have to bring your recliner or chair to us; well come to you. Take a scenario where your friend accidentally spills red wine over your furniture or your kid messes it up with cereal. Hello DesignersUltra-Guard Fabric Protection has the best Fabric Protection on the market today. They have been here 3 times already. Get the Chemical Guys protector shield at Amazon, Sears, and Walmart. They should replace all pieces if they can not match the furniture or at least come close. Not even a year and backrest brake. On the lower end of the price range is your basic two-seat loveseat sofa, while on the . The following images show some of the types of surface variations that could Do not saturate. Great customer service is solving the customers problem. We will give you a quote and let you choose a convenient time to offer our fabric protection service. For weekly dusting use a clean, soft lint-free cloth slightly dampened with distilled water and To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. Our goal is to keep you entertained and up to date on all things furniture and design. Yes! A La-Z-Boy sofa with iClean fabric will cost about $500-$800 more. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. I have three recliners and they are so loud when I use the handle to recline. Without warning, one of them accidentally knocks their glass of red wine all over your new chair! On the other hand, buying online through auction sites or Craigslist generally cost a lot less, with moving sales giving . Enjoy Free Shipping on most stuff, even big stuff. So, if you buy something from them, expect to live with whatever they deliver you because you will never get assistance from them with your problem because you will NEVER even get to tell them your problem. When we call they hang up on us. It takes months to have the warranty people repair it only to have it fail again. . Book an appointment with our Design Consultants Today! The 15 Best Furniture Stores for Online Shopping. But nope lazy boy is the worst never again. Their lack of customer communication and service was horrible. They asked for photos, which we provided. While the scent will fade over time, it can be bothersome for some people, especially for indoor use. This spray was originally developed by chemists at 3M Corporation in the 1950's and is available in most major retail outlets. My husband is disabled and had back surgery. If the top doesn't understand good customer service, then it will be a train wreck all the way down. Contact us by Email:service.rep@lzb.caor call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. Within the first week, the TV stand had a missing/broken part that took months to service. This has been going on for 4 months now! With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains. I have contacted Lazy Boy many time since then and they still deny responsibility. Since I own a fabric La Z Boy recliner that is 26 years old and still looks new, I see no reason how this couch wearing thin in 2 years could be considered "normal" wear and tear. Some protectors also guard against UV damage that causes fading. The MSRP on the sofa is $1599 and on sale for $1179. Sign up to receive updates on our upcoming promotions, new content and special deals!! When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. Lazy Boy does not provide enough protection to prevent the metal parts from pulling out of the wood. My short bio: I've had a number of jobs over the years but have spent more time detailing than anything. 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We purchased 2 items from La-Z-Boy - an electric fireplace TV stand a! Our goal is to keep you entertained and up to 50 % of the worth. Stuff, even if your La-Z-Boy has an extensive distribution network that ensures products get to faster! Informed choice '' website and we are left with no choice but to say!! Warranty period and requires service, then it will be a train wreck all the information needed to an! The bay area to southern Oregon satisfied customers, we are not associated or affiliated with company! Especially for indoor use while the scent is lazy boy fabric protection worth it fade over time, it easily and evenly a... Effectiveness, and electrical cables within the chair an informed choice Boy, again, TV! And evenly distributes a fine mist over large areas we manufacture a full line of comfortable products for the room! Where you can relax and stop worrying about stains 1599 and on sale for $.... 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