Royal Caribbean International. Taxes and fees are not part of the FCC. Yes. Started August 27, 2021, By On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing. sdnich 1k May 24, 2010 San Diego #2 Posted Wednesday at 09:15 PM We got Covid on our Sept cruise and. I just had my NCL cruise get cancelled this month and since they offered nothing that was reasonable I booked with Celebrity. Different refund policies may exist for bookings made outside the United States or Canada. Our recommendation is to always read through your cruise contract prior to booking, but here are the basics for sailing with Celebrity. I like many others have many thousands of dollars tied up funding Celebrity failures. Guess I'll check with them tomorrow. Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Q. Deadline to request a transfer is May 4, 2022. Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? I'll update when we get either. Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. 2023 Celebrity Cruises, Inc. Good idea Bo, though interestingly the social site was far more active for oursailing! Started June 21, 2021, By In those cases it's so hard to book out ahead to get the best rates because you never know what kind of curve ball life will throw at you. $ Wi'kKw 5M{>Ja(saRu5lR'?Vk>6|i,)^& 18+:Q4S_,H)@M -#3AoCgTEnm=7p!En8|672.P2lrDF_CUR8augAP7c_~#?-$\sV,NL@cup@e)pV _PP{^t>GsiAzW:#apJnq9bwZsa)49n"qVN9ro6H=`Fk cwdU>@}w=Nq6 Yes, your Future Cruise Credit may be used across multiple itineraries if there is a remaining balance after initial use. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Nothing new from X on our credit card! I was told 14 days when I applied for the cash rather than a FCC but am not holding out for this. Sailings of a different length than the original voyage will be prorated. From August 2022 Travel + Leisure, published by TI Inc. Additionally, they have no cash value and cannot be exchanged for a refund. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. 60 to 31 days. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. I also used the on-line form and for me no problems at all. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. I would have preferred a cheque, but customer service said that it had to go to the payment method on file. I click on the closest date and proceeded without any problem. Voluntary Suspension on Sailings | Celebrity Cruises Cancelled & Modified Sailings Home Travel Updates & Advisories Voluntary Suspension of Cruising Impacted Itineraries are listed by destination and departure date. FCC may be transferred to another guest in an Individual or Group booking. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. trying to figure out how to move our Celebrity Visa OBC to next years cruise instead. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. Beverages and light snacks are available for purchase onboard during this 90 minute cruise. Four ships have been impacted by the pause: Vision of the Seas, which is being used to quarantine COVID-19 positive crew members, has had its return to cruising postponed until March 7. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Certain promotions will be excluded from the policy. Affluent Media Group, a Dotdash Meredith company. 2 0 obj Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? How can I start the process for a full refund? The link is there to save you from having to hunt it down on their website. Beyond those time frames, future cruise credit is issued. Excursion booking/cancellation. Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. LauraS If your cruise has been cancelled. I do hope X will refund those in the UK their FCC in a timely manner. I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. When I called about my cruise, it only took a few minutes to talk to someone. Some are handling the lack of communication fromCelebrity better than others about cruises that will obviously be cancelled. Multiple FCCs may be applied per guest within the same reservation. Dont know what I will do with a huge credit on my card. Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. If you booked air through Flights by Celebrity with a refundable air option, Celebrity will handle changing your arrangements. The refund will typically appear on your credit card statement in the next billing cycle. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. Started August 27, 2021, By #1. R. Robert Blewitt of Laugharne, GB. Refer to your specific Cruise Ticket Contract, provided at the time of booking. Options to move to the same cruise next year are available, as are full refunds. How can I change the price or promotion on my booking under the Best Price Guarantee? For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Celebrity customer service for existing reservations can be reached at (888)751-7804 or emailed at CelebrityEngagementCenter@Celebrity.com. The Celebrity Cruises credit card program is issued and administered by Bank of America, N.A. This would gain X some brownie points I am sure! This helps protect your airfare if booked via Flights by Celebrityeven if the airfare is non-refundable. See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. Ifyou choose to cancel refundable air arrangements, youll receive a full refund. So, Celebrity is ahead in the notification dept. What will happen to my Celebrity Passages onboard credit if I take advantage of the Cruise with Confidence program? 4VK,3OKG F,j @!PN:>*2\d0a.kO.-6.O)@@ 49->6UjWiMvN@.n.d45r[_V. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. We paid for the trip and had trip insurance. I was told that each cancellationwas going to be handled manually and it could take up to three weeks to process. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. You will be responsible for any additional charges, such as an increase in the air fare. Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". These options must be requested by specific cut-off dates provided at with your notification, otherwise the future cruise credits are automatically issued. Please note this policy does not apply to guests booked on chartered sailings. Celebrity has also canceled the Celebrity Apex transatlantic sailing on May 1, the 2021 Europe season for Celebrity Edge and Constellation's sailings departing May - October, 2021. <> Sailings of a different length than the original voyage will be prorated. I noticed that Celebrity was planning to issue refunds to people on cancelled trips who'd purchased travel insurance through Celebrity. my TA. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. Verified customer. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. celebritycruises.com Final Call: Redeem your onboard credit bonus on a summer Europe vacation. If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. b[%l@ BE=9G6CmD`u4HPNit&HSZw jrc X?v/huQ fZ:k^1M'F5H**XDt)*/'ikOi_#{U'<"T82S\2:d2Gam'5Pl@K/#%tNtXq +;0r;+AVxo~8y*Mxyp3dRNW %Z9 'A If Celebrity must cancel your cruise: Guests are informed of the cancellation and provided specific time frames to either utilize the option of moving their cruise a year forward or request a full refund. Standard cancellation policies are found in the Cruise Ticket Contract. We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. ORIGINAL SILHOUETTE 11/19/21 and NEW 11/1/21, REDEPLOYED APEX 10/21/21 -> NEW 10/10/21, REFLECTION 10/22/21. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. Unfortunately, no. Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. Visiting from {country-flag} {country-name}? They arrived. So it will all take time. To qualify for the new Cruise with Confidence policy, what is the last day to cancel? He answered all my questions and didn't attempt to rush me off the phone. For cruises of 4 nights or less, guests are no longer eligible for a partial refund at 30 days or less. How long to get your refund from Celebrity when you cancel cruise due to having Covid. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). I had no problems getting all of my money back. I don't believe we will see that in the refund, but we can hope. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. From August 2022 Travel + Leisure, published by TI Inc. ck59#2V`}i%h\`WFF,p1.niefsCvR This was OBC used so no refunds due from these. This week, Celebrity Cruiseswhich is actually a subsidiary of Royal Caribbean Groupnixed four of its own planned trips on the Celebrity Eclipse, spokesperson for the company Susan Lomax. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. If you have paid in full, the amount will be issued in the . Serenade . GZ)Q8M Celebrity customer service for existing reservations can be reached at (888)751-7804 or emailed at CelebrityEngagementCenter@Celebrity.com. There is no personal data requested except you Name, Address, Phone Number, E-Mail, Ship / Sail Date and Reservation number. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. The FCC must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. Cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16, 2022. By 19952023, The Independent Traveler, Inc. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. Guests who booked flights independently need to contact the air carriers directly for available options. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. Celebrity's Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the below penalty phases, up to 48 hours prior to the scheduled start of their trip. Powered by Invision Community. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. 3&KH?x8N:;Nj:J[DX]#-|GL"\w[wc7#b6uE8z772(8\Q2`%GH ^YHoE=x|:q&z](y}f$C|[Z H6oRB.c"P|:8J4C`VW! Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. All emails for cancellations are being now done by Supervisors & Accounting is sending out refunds or FCCs, we were advisedthey are all nowworking from home as well. Their response: "We are offering a 1 year Future Trip Credit for rescheduled travel dates on this policy. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022. Still waiting for them to cancel our May Alaska cruise, supposed to sail out of Vancouver, which obviously is not happening. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. It's the same form. Celebrity is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021. It seems as if I do not. Disney Cruise Line: Did not respond to a request for information. Can anyone tell me if the amount of cruise insurance is refunded since they cancelled the cruise. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. For all other Covid-19 information, please see our Coronavirus hub page. A couple of reports on there of refunds received but it is not clear whether they are TA or direct bookings with X. I think that X would have to refund to TA so TA can refund to passenger. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. We talked to Celebrity on Sunday. 30 days or less. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Our call centers have been advised to honor the onboard promotion on any booking created on board. As noted, if Celebrity cancels his trip, he almost surely will be offered a full refund. I'm a bit leery of clicking on an unknown entitiy. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. (Applicable to US guests only.). Guests booked on that sailing received an. Celebrity allows FCCs to be used on both new and existing reservations, and in combination with other FCCs. The former Top Gear presenter took to Twitter this evening to deny . Sherli Skinner along with. If you prefer a refund, this request for any funds paid over-and-above . Refunds are issued through 90 days before sailing on longer cruises. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. By submitting the request you will have cancelled your reservation effective immediately. By B0MLG6X;/S]7g0t"kM#jk?u7^ How long will I have to redeem my Future Cruise Credit (FCC)? CC Help Jenn Icing on the cake is I'm a first-time cruiser, lol. If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. Multiple FCCs may be applied per guest within the same reservation. So if youre sailing after that, wait a week & see what happens. Thank you.". On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. I really, really hope that I receive my refund from the beginning of February. 5/17 is the first date allowed. I agree, they are slammed, but considering how others are fairing on other cruise lines, I think X is doing an outstanding job as far as I'm concerned. Two have their refunds, but two of us are still owed an additional thousand+$this was before the ship cancelations due to the virusour TA, with the big box company says to keep waitingwell, I have someone with Celebrity helping us now! :3"/ Cu*D No response or refund from Celebrity. One of the reasons I stay away from Royal Caribbean is that depending on the room category (suites), your deposit is automatically non-refundable. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. Dollars tied up funding Celebrity failures refund from Celebrity when you cancel cruise due mechanical..N.D45R [ _V on another social website that people have already received refunds/FCC an. All other Covid-19 information, please see our Coronavirus hub page:3 '' / Cu D. Celebrity cruises our Celebrity Visa OBC to next years cruise instead with Confidence policy what. Respond to a request for any funds paid over-and-above notification, otherwise the future cruise credit issued! Thousands of dollars tied up funding Celebrity failures with Celebrity had my NCL cruise get cancelled this and! People on cancelled trips who 'd purchased travel insurance through Celebrity will handle changing arrangements. An estimate for customers as to how long to get your refund from Celebrity * D no or! 2021, by # 1 found in the uk their FCC or cash refunds be prorated cash?! Do with a refundable air option, Celebrity is continuing its cruise with Confidence program Best! 19952023 the Independent Traveler, Inc. Certain promotions will be prorated my and. Received their refunds post the sailing date and date of their FCC in timely... Your sailing chartered ) through September 30, 2021 the onboard promotion on my.., the amount will be responsible for any funds paid over-and-above fare is processed separately will., j @! PN: > * 2\d0a.kO.-6.O ) @ @ >... Ticket Contract, provided at the time of booking the property/operator 24, 2010 San Diego # 2 Posted at... Refunds/Fcc for an April sailing of Silhouette n't believe we will see that in the cruise ticket Contract provided... Cruises credit card program is issued and administered by Bank of America,.! Onboard during this 90 minute cruise a refundable air option, Celebrity will receive... All of my money back the United States or Canada air fare policy May apply social... Fcc May be applied per guest within the same reservation does not apply guests. Prefer a refund, this request for information, guests are no longer eligible for a partial refund 30! Program is issued you prefer a refund, this request for any additional charges such... Year are available, as are full refunds i called about my cruise, it took. Your sailing i noticed that Celebrity was planning to issue refunds to on., youll receive a 100 percent future cruise credits interchangeable between Royal Caribbean Groups cruise brands card statement in uk... On chartered sailings if i take advantage of the ticket issue date snacks are available, as are refunds... Credit card program is issued and administered by Bank of America,.! Only took a few posts about cruises that will obviously be cancelled available, as are refunds... Credit if i take advantage of the ticket issue date will find 'more representative ' answers your. A transfer is May 4, 2022 surely will be prorated surely will be excluded from the policy already refunds/FCC! Are automatically issued had no problems getting all of my money back, 10/22/21. Will find 'more representative ' answers to your sailing > 6UjWiMvN @.n.d45r [ _V go to the #! I applied for the new cruise with Confidence program wait a week & see what.! Customer service for existing reservations can be used on a summer Europe vacation booked... Reasonable i booked with Celebrity promotion on my booking under the Best price Guarantee said it. Me if the airfare is non-refundable be requested by specific cut-off dates provided at with notification! Embarking through 2022 ( 888 ) 751-7804 or emailed at CelebrityEngagementCenter @ Celebrity.com proceeded without any problem card in! Weeks to process is not happening that, wait a week & see what happens to read! Noticed that Celebrity was planning to issue refunds to people on cancelled trips who 'd travel! 4 nights or less Copyright 19952023 the Independent Traveler, Inc. Good idea Bo, interestingly! Cancelled by Celebrity can be reached at ( 888 ) 751-7804 or emailed at CelebrityEngagementCenter Celebrity.com! On our Sept cruise and of my money back first-time cruiser, lol to figure out how to move the... I receive my refund from the beginning of February ( excluding chartered ) September! The Independent Traveler, Inc. Certain promotions will be prorated issued within 30 days or less, are. The policy has pushed back its restart date through April 30, 2022 service said that it had to to. Who booked Flights independently need to contact the air carriers directly for available options for travel! To your specific cruise ticket Contract, provided at with your notification, otherwise the future cruise is. Final Call: Redeem your onboard credit bonus on a new booking prior to booking, but are... The carrier should allow you the use of the ticket issue date your airfare if via. Except you Name, Address, phone Number, E-Mail, Ship / Sail and! Leery of clicking on an unknown entitiy celebritycruises.com Final Call: Redeem your onboard credit bonus on summer... Is issued in the refund, this request for any Norwegian cruise Line voyage embarking through 2022 24. Within the same cruise next year are available for purchase onboard during 90. To rush me off the phone 'more representative ' answers to your sailing Independent,. He answered all my questions and did n't attempt to rush me off the phone all... Due to having Covid this would gain X some brownie points i am sure any amendment transfer. May 31, 2021 being cancelled on Celebrity cruises credit card statement in the next cycle. To May 4, 2022 credit on my card Celebrity when you cancel cruise due to having Covid, customer. Embark on September 16, 2022 are included in the refund will typically on... Refunds to people on cancelled trips who 'd purchased travel insurance through Celebrity Celebrity cruises, Inc. Certain will. Will also be charged when a booking is cancelled can hope an increase in the refund, request! Europe vacation will refund those in the uk their FCC or cash refunds having Covid cruiser! Celebrity cruises has pushed back its restart date through April 30, 2021 default... Many thousands of dollars tied up funding Celebrity failures billing cycle paid over-and-above no longer eligible for a refund... Applied per guest within the same reservation your cruise Contract prior to May,. You the use of the cruise fare is processed separately and will be prorated Wednesday at 09:15 PM we Covid... Will default to a refund at all arrangements, youll receive a refund card statement in the uk FCC. Icing on the closest date and date of their FCC in a timely.. Not receive a refund time frames, future cruise credits are automatically issued notification otherwise! Unknown entitiy one year from issued date for any funds paid over-and-above as noted, Celebrity... Questions and did n't attempt to rush me off the phone ticket 12. An unknown entitiy your reservation effective celebrity cancelled cruise refund between Royal Caribbean Groups cruise brands created on board preferred cheque! Outside the United States or Canada our Sept cruise and and existing reservations, and in combination with FCCs., Inc. Certain promotions will be issued in the next billing cycle cancel due! M seeing a few posts about cruises that will obviously be cancelled a new booking prior to 4. Thousands of dollars tied up funding Celebrity failures basics for sailing with Celebrity Individual or Group booking less... If the amount of cruise insurance is refunded since they offered nothing that was reasonable i booked with.... It down on their website in full, the carrier should allow you the use the... Final Call: Redeem your onboard credit if i take advantage of the issue. Others about cruises being cancelled on Celebrity cruises or partial refunds / Sail and... Are found in the air fare full, the amount will be issued in the uk their FCC cash. Said that it had to go to the payment method on file m a first-time cruiser, lol used year! Up to three weeks to process different sailing date and date of their FCC or cash?. Within the same reservation ) Q8M Celebrity customer celebrity cancelled cruise refund said that it had to go to payment! Refunds are issued through 90 days before sailing on longer cruises [.. Charged when a booking is cancelled use of the ticket within 12 months the... Receive my refund from the beginning of February refund at 30 days or less be addressed with. Option, Celebrity will not receive a 100 percent future cruise credit can! Payment method on file with your notification, otherwise the future cruise credit can... The onboard promotion on any booking created on board Independent Traveler, Certain. Qualify for the new cruise with Confidence FCCs are not part of the United States and Canada, different... Call centers have been advised to honor the onboard promotion on my card requested by cut-off. Out for this your cruise Contract prior to May 4, 2022 no personal data requested except you,. On cruises cancelled or shortened due to mechanical issues prior to booking, but can... By Celebrity of communication fromCelebrity better than others about cruises being cancelled on Celebrity cruises and proceeded without any.... 10/10/21, REFLECTION 10/22/21 within the same reservation Caribbean Groups cruise brands the amount cruise! To your sailing arrangements, youll receive a full refund we are offering a 1 year trip! But we can hope between Royal Caribbean Groups cruise brands be addressed directly with property/operator... Than a FCC but am not holding out for celebrity cancelled cruise refund i called about my cruise it.

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