We always seemed to have two or three groups sitting close by in any outside area at all times.We mentioned our concerns to our travel company and were told we could move to the adults only section - a ten to twenty minute trolley ride from the waterfront. The beauty of seeing that the most special day of your life of your life is also special for all your guests. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us.We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. Please see our partners for more details. Lock in the lowest price from these sites. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. First and foremost, the food is AMAZING (whether its a la carte or just the lobby buffet). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My stepmum showed the reception a copy of the receipt that I paid that even had the promised room number on there and they just didnt care as they had given the room away. The pools and beach is spotless! Dominican Republic, Samana. Bahia Privilege Club WARNING. This is the first time we used it and all our regrets evaporated instantly. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. Privilege Lounge*. Dear guest,First of all thank you very much for staying in Luxury Bahia Principe Akumal and taking the time to write your positive impressions. Kind regards,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal. more. We did Xplor, coco bongo and Chichen itza tour, they were all amazing! This hotel is likely to sell out soon. Travel Company. It was a puzzle. Extra points per night for bookings made via www.bahia-principe.com or our call centre. The standard of the food in most of the a la carte restaurants was fabulous; we ate in different restaurants throughout the complex 11 nights out of our 14 night stay. Bahia Principe Luxury Akumal: Very good service and amenities - See 13,358 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Would we go back? The staff is wonderful. I was so annoyed and disappointed. The place is beautiful and well maintained. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The 90 mins turns into 4hrs. Bahia Principe Luxury Akumal: Privilege Club WARNING. We have stayed at Bahia Akumal several times as we found the Service and Resort very good however this event has soured our views on Bahia as it has become clear the owners endorse this Time Share racket called Bahia Privilege Club. This property is a great place to bask in the sun with a private beach, 2 beach bars, and beach massages. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. No but only because there are so many other places to stay. Overall, a perfect place for either a couples getaway or a family vacation. Tables not being cleared,not being asked if you want tea or coffee,just the basics! I was hearing rumours of $10,000 plus for lifetime membership. We were impressed by the friendliness of the staff and the high quality of care that we received; especially from Fabian, the Block butler. This music boomed from the pool areas and bars onto the beach. Lock in the lowest price from these sites. With pools only steps away from beach, this hotel is bound to become your home away from home. This meant that the holiday offered plenty of variety. He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. We upgraded to an ocean view room as it was a special birthday and our room in block 66 certainly didn't disappoint. This is a large resort and trolleys where always available for those that needed rides to get from one place to another.The ala cart restaurants were very good but so was the main buffet.. We flew air transit and I cannot say enough good things about them. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. At least we are not like many unfortunate people who previously signed 14 or 25 thousand Dollar contracts which they are finding very difficult to use and now cant get rid of and have to continue paying the annual admin fee. *Services and facilities exclusive for Privilege Club members The staff is wonderful. 1.0 miles from Bahia Principe Luxury Akumal. Can't fault anything from the hotel! I am not complaining about noise from night shows or pool activities; that is an expected occurrence. Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. Bahia Principe Grand Tulum: Great Time, Will Return! ***It was a good move****We had butler service however I was not sure how to use it. Bahia Principe Luxury Cayo Levantado. As there is nothing to do but drink or read and play board games which sounds great but seven days out of fourteen it gets tedious.The hotel had time share reps which constantly hassle you,so after the third day a strong annoyed NO finally did the trick.Food and drink was always available,however the service in the restaurant at breakfast was poor! The place is beautiful and well maintained. Every night something is on. He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. Water was well stocked as requested. Bahia Principe Luxury Sian Ka'an: Nice hotel but not 5 star - See 9,500 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. A modernized bar that features all you could ever crave as you mingle with fellow vacationers and soak in the Caribbean weather. We stayed at the Akumal and it was so much nicer than Coba. I found we were waiting ages to be served drinks and quite often they were wrong, just wanted a JD with ice but got a JD Roth coke. We received the full refund within 7 days however because the payment we initially made had to be in Dollars this cost a transaction/currency conversion Sterling to Dollars appx 250 then our refund - Dollars back to Sterling conversion another 250 total 500 lost. Club Carts*. First of all, the food was terrible. - See 13,360 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. I don't know how many times we would settle in to a quiet area only to have the music start. Its such a shame. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Beach Resort. Bahia Spa & Gym MORE INFO. With pools only steps away from beach, this hotel is bound to become your home away from home. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. Bahia Principe Grand Tulum: Wow What a Vacation !!! Many people were just walking around in the water and except for the salt it truly was not an ocean experience. Service at restaurant and bars was awesome . Bahia Principe Grand El Portillo. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Couldn't have asked for better service. Bahia Principe Luxury Sian Ka'an: PRIVILEGE CLUB - See 9,496 traveler reviews, 12,542 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Also, thank you for pointing out the areas you believe we should reassess, rest assured all your observations will be forwarded to Management. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Staff was exceptional, service excellent, & accommodations were beautiful. Remember to contact us at: info.akumal@bahia-principe.com on your next visit! The worst all inclusive resort Ive ever been to. The beaches are so clean, no seaweed at all! Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.We will be more than happy to welcome you again!Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. The Privilege Club is such an upgrade! We are glad to have had the opportunity of hosting you.Your review is very thorough and serves as a great overview of our hotel for other people who are thinking of staying with us. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. Flowers, music, open bar, fine gastronomy and a little piece of the Caribbean just for you. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. I was really looking forward to this holiday and while I did have a nice holiday it wasnt the luxury I had hoped for. . Lock in the lowest price from these sites. Dear Guest,On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. As well, this is the beach area for two of the other three resorts leading to very heavy use. 150 + 50. 3.1K views, 114 likes, 21 loves, 46 comments, 50 shares, Facebook Watch Videos from Privilege Club: Surrounded by high-end residences and a golf course, you'll have an exclusive experience that. The entertainment was very good most of the time and there are so many different places with entertainment over the complex that you will find something you enjoy. Check in was prompt, butler service was at our room to check on us daily. We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. View Hotel . Poolside drinks service from lovely staff, also great swim up bar available. The Akumal is so big that its great as you feel like you are somewhere different and you can go to all the different resorts and restaurants including the buffet. * Music around the adults only pool tended to be VERY loud. The 40 Dollar voucher offered to attend is not worth wasting a morning of your Holiday for.Although we compared a full 2 week holiday package with a UK Travel Company which was nearly 1000 cheaper than going through the Timeshare Club, this may not be the case for Americans and Canadian who tend to pay more than us via Travel Companies. I must admit I was not expecting this.I have used TUI 5 times now for all inclusive holidays and think i will struggle to get a hotel of this calibre. My favourites were Jersey Boys and a rock band who got a standing ovation. I would say this hotel was more a 3 star more than a 5we will not be returning, Dear MrsP06121963,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. Catered exactly to your liking and the preferences of your family. We are Privilege club members, so this is what you get: Still excellent during 5th stay but not sure if we will return, Del Sol Beachfront Hotel and Condominiums. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! Adult-only Privilege Beach at BP Luxury Akumal*. Not now. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. Room was super clean and cleaned spotless every day. If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. 120. I didnt get the block I picked but I did get a room next to a very noisy generator even though I had requested a quiet room. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. and we would have to go off site. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. Rooms were cleaned spotless every day. Aircon worked very well. Photos. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). Our favourite restaurants were the Arlequin and Dolce Vita. Club Carts*. Tripadvisor performs checks on reviews. There's something sublime about eating breakfasts oceanside in the morning.-Excellent a la carte dinners (we used the app to book everything). (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. The staff is wonderful. I have posted this in the hope that it may help to save others landing themselves in the same situation - As a direct result of the aggressive and intimidating response we received when requesting to cancel my advice would be to steer well clear of this lot. Booking with Bahia is 100 USD +tax /person :(More, Dear guest,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. The shower has a sunflower head on it, it is in a bath which is also a jacuzzi. Please see our partners for more details. Luxury is an over exaggeration!! Log In. The flavours made it superb and am dreading going back to what we get here in the UK once Tesco have removed all taste.Entertainment. Sol Cayo Coco - Cuba. The evening entertainment is great! I personally think just a shower in the place of the bath will make it spacious. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Services subject to change without prior notice. beach shoes are a must ! For those who want to wake up at the seafront and enjoy the very best in services and amenities. With the launch of a new concept where fun is also included, Bahia Principe Grand Tulum features a Privilege Beach ready to welcome the whole family. NO bug bites here, a first for me which made my vacation so much more. *Services and facilities exclusive for Privilege Club members On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. However. Do not hesitate on contact us at: info.akumal@bahia-pricipe.com on your next vacations !Receive our warmest regards from Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. The Privilege Club is such an upgrade! We will be back! Book now! The staff all go out of their way to help you and nothing us too much trouble. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. 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